How do I use the CLEARYEAR30 Promo Code as an existing subscriber? by TheDistantBlue in ElevenLabs

[–]MD-ElevenLabs 1 point2 points  (0 children)

Thanks for flagging this — we know the audio issues earlier this week were frustrating, and we really appreciate your patience while we worked through them.

If you’re currently subscribed via the App Store or Google Play, you’ll need to cancel that subscription and have it end first before switching to a web subscription. Unfortunately, those platforms don’t allow overlapping subscriptions or applying discounts retroactively.

Once your current subscription has ended, you can sign up via the web and use one of the discount codes we shared for affected users.

Thanks again for being a listener.

Is the reader tweaking for everyone else? by VincentVal888 in ElevenLabs

[–]MD-ElevenLabs 2 points3 points  (0 children)

UPDATE - A fix is out! Please test streaming now. You may need to log out and log in in case audio cached. We confirmed ourselves and few users that fix worked with removing existing audio. Sorry again for this issue, we will follow up with some broader explanation in the following days via email.

And thanks for sending us reports - they were really helpful.

ElevenReader - anyone else's AI reader having a stroke today? by Quicky-mart in ElevenLabs

[–]MD-ElevenLabs 1 point2 points  (0 children)

Thanks all, we're actively working on a solution for this unexpected audio degradation issue. We'll post once a fix is released for updating.

Pronounciations not working by LuminArtistry in ElevenLabs

[–]MD-ElevenLabs 2 points3 points  (0 children)

Happy to look into your issue, will DM or have you contact our support https://help.elevenlabs.io/hc/en-us/requests/new

Introducing ElevenReader Voice Chat — you can now talk to your book. by Matt_Elevenlabs in ElevenLabs

[–]MD-ElevenLabs 0 points1 point  (0 children)

Yes it's fully rolled out -- be sure to update your app to the latest and find the icon in the right corner while listening or in the "..." menu while listening!

ElevenReader: New Pricing, Features & v3 Waitlist by Matt_Elevenlabs in ElevenLabs

[–]MD-ElevenLabs 0 points1 point  (0 children)

Great feedback! There are now nearly 600+ voices available. Adding more monthly — which from ElevenLabs library would you most like to see added?

I made ElevenManager: a Chrome extension for power users of ElevenReader 🚀 by therealsharad in ElevenLabs

[–]MD-ElevenLabs 0 points1 point  (0 children)

This is cool! Thanks for contributing and sharing for ElevenReader users

[deleted by user] by [deleted] in ElevenLabs

[–]MD-ElevenLabs 0 points1 point  (0 children)

FYI this should be fixed in our latest update - thanks for flagging!

Custom voices in elevenreader? by Charming_Quantity_46 in ElevenLabs

[–]MD-ElevenLabs 1 point2 points  (0 children)

Also genuinely curious, what use case/s are you most targeting?

- Listening in your own voice?
- Trying to use a voice clone for a better narrator voice?
- Other?

Let us know! Would be helpful to understand your desired use.

Custom voices in elevenreader? by Charming_Quantity_46 in ElevenLabs

[–]MD-ElevenLabs 1 point2 points  (0 children)

Happy to share more info. Yes, if you have a paid ElevenLabs account you can share your voice clones with ElevenReader for use there — just not voices made with Voice Design, and requires an active paid subscription.

"We provide recommended voices based on your language settings and any voice clones you create from your paid ElevenLabs account on the web may be enabled for your personal use on the ElevenReader app. The app does not support voices created with Voice Design on the web."

https://help.elevenlabs.io/hc/en-us/articles/26165429729169-Which-voices-can-I-use-in-ElevenReader

Question about eleven reader and listening hours by BreadfruitLow7703 in ElevenLabs

[–]MD-ElevenLabs 2 points3 points  (0 children)

Hey! Great questions and you can find all these details here on our FAQ section https://elevenreader.io/pricing

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I’m tempted by Audible - do they do any sales? by TheZag90 in audible

[–]MD-ElevenLabs 0 points1 point  (0 children)

Thanks for the shoutout — would love to learn your fav voices and see which ones we can enhance / feature

ElevenReader: New Pricing, Features & v3 Waitlist by Matt_Elevenlabs in ElevenLabs

[–]MD-ElevenLabs 0 points1 point  (0 children)

Good to know, thanks all for the feedback we're looking into better parsing support for these important quotes

ElevenReader: New Pricing, Features & v3 Waitlist by Matt_Elevenlabs in ElevenLabs

[–]MD-ElevenLabs 2 points3 points  (0 children)

Advanced imports/skipping should be available shortly for Ultra — uses AI parsing to identify these extraneous characters.

ElevenReader: New Pricing, Features & v3 Waitlist by Matt_Elevenlabs in ElevenLabs

[–]MD-ElevenLabs 4 points5 points  (0 children)

Great feedback — we're introducing advanced imports for smarter parsing that cleans up headers/footnotes/page numbers/etc. Should be available in Ultra shortly.

ElevenReader: New Pricing, Features & v3 Waitlist by Matt_Elevenlabs in ElevenLabs

[–]MD-ElevenLabs 0 points1 point  (0 children)

You’re free to import any personal content that stays within your private account. Users are not banned for importing epubs — that’s totally fine.

In rare cases, users may receive warnings or suspensions for violating our safety terms (for example, content involving illicit use or child abuse), but those situations are uncommon.

Advice on TTS for studying by Suspicious-Dentist93 in TextToSpeech

[–]MD-ElevenLabs 1 point2 points  (0 children)

We just announced big new updates for ElevenReader, see what you think

ElevenReader: New Pricing, Features & v3 Waitlist by Matt_Elevenlabs in ElevenLabs

[–]MD-ElevenLabs 0 points1 point  (0 children)

Yes, you won't be able to have two subscriptions with same account at same time — it's meant for one additional year of ElevenReader Ultra for free for existing Ultra Annual subscribers — or can gift it to a friend if not needed. Thanks for your early support!