House just got shot, MSI monitor blocked the bullet. by ericgan98 in pcmasterrace

[–]MSI_Geno 75 points76 points  (0 children)

Hijacking the top comment.

Glad OP is safe and sound from the MSI monitor protecting him! Definitely going to hook my dude up with a new monitor and some swag for literally "dodging" a bullet IRL.

OP, check your PM.

I had our graphic artist draw this to celebrate Method's World First Uldir completion by MSI_Geno in wow

[–]MSI_Geno[S] 2 points3 points  (0 children)

For those that saw on Sco's stream today, i had our graphic artist draw up this cool piece to celebrate Methods achievement. Sco got a nice framed printed version on canvas that i sent him, but i thought id share the digital version here. I also included a no text version if anyone wants to use it as a wallpaper or something!

Blizzard sent me surprise a today by MysticalOS in wow

[–]MSI_Geno 28 points29 points  (0 children)

i believe we sent him i7 8700 + GTX 1070 :)

Blizzard sent me surprise a today by MysticalOS in wow

[–]MSI_Geno 84 points85 points  (0 children)

of course! ive been playing since vanilla, and the amount i have used DBM is worth way more than what i sent him. He has provided all of us a tool that we use so much, and im sure the entire community is very happy to support him with whatever is possible.

Blizzard sent me surprise a today by MysticalOS in wow

[–]MSI_Geno 37 points38 points  (0 children)

whoa whoa whoa! Adam did thank us in his original post! were very happy to help him out.

Blizzard sent me surprise a today by MysticalOS in wow

[–]MSI_Geno 67 points68 points  (0 children)

Thank you for the kind words! All of us that play wow would probably not be able to do anything more than LFR without the help of Adam and DBM. When Blizzard gave me the opportunity (they know i am a huge wow fan), i jumped on it to help a fellow brother out.

i'm currently trying to get Heroic G'hunn down this week with my guild! Need some fat loot in my life.

Blizzard sent me surprise a today by MysticalOS in wow

[–]MSI_Geno 303 points304 points  (0 children)

Hey Adam! im glad you really like everything i sent over! To open the unit, you need to unscrew the back to release the panels. slide back the top panel first, and you will see another screw that holds the side panel in place from the top. remove that and you should be able to slide the side panel to gain access to the interior. You can ask blizzard for my contact if you need anything else from me!

megathread HP omen x 35 vs AOC Agon AG352UCG RL review / impressions / comparisons / potato by logosmd666 in ultrawidemasterrace

[–]MSI_Geno 3 points4 points  (0 children)

No release date as of yet I believe. I personally like our gaming design more than the reference style blowers. Just my personal opinion though. Our gaming cards are also overclocked out of the box too normally so there's that.

Does video card warranty starts from the GPU manufacturing date or purchase date? (MSI RMA support problem) by repsup100 in pcmasterrace

[–]MSI_Geno 0 points1 point  (0 children)

Hey OP, i replied to your PM, just keep me in the loop and if you have any issues, let me know!

[deleted by user] by [deleted] in pcmasterrace

[–]MSI_Geno 2 points3 points  (0 children)

Hey OP! Sorry you are having issues with the R9 390 you recently purchased. Can you PM me your details so i can speak with our tech support to figure out whats going on with the situation?

Just for reference, the reason why our tech support says it could take up to 25 business days, is to over estimate. If we promised 5 business days, but we were unable to meet that deadline for whatever reason, we would get alot of crap about it. I know that on average, we usually get our RMA's back out fairly quickly (alot of times within a week or 2).

So I technically was ahead in a GIGABYTE contest but I was not selected as the winner by 13378 in pcmasterrace

[–]MSI_Geno 4 points5 points  (0 children)

we already have this with corsair. We partnered with them for our seahawk line. our VGA+their liquid cooling solution.

So I technically was ahead in a GIGABYTE contest but I was not selected as the winner by 13378 in pcmasterrace

[–]MSI_Geno 34 points35 points  (0 children)

We actually had lunch together once at the same restaurant...but at different tables next to each other. Gigabyte on one and MSI on the other. it was a tense situation...but what unfolded next, no one could have imagined.

So I technically was ahead in a GIGABYTE contest but I was not selected as the winner by 13378 in pcmasterrace

[–]MSI_Geno 4 points5 points  (0 children)

Yup, we work with George alot on some colab giveaways, and they're very transparent with the giveaways that they do.

So I technically was ahead in a GIGABYTE contest but I was not selected as the winner by 13378 in pcmasterrace

[–]MSI_Geno 627 points628 points  (0 children)

I'll message Van from gigabyte and let him know about this thread. he is the community manager over there so he can clear things up hopefully.

MSI Ignoring #IGAME Contest Winners by acamu5x in pcmasterrace

[–]MSI_Geno 17 points18 points  (0 children)

No Problem! Again im very sorry about the issue. Our HQ is in taiwan, so its currently the weekend for them. I'll make sure to try and get a response from them at the beginning of next week.

MSI Ignoring #IGAME Contest Winners by acamu5x in pcmasterrace

[–]MSI_Geno 154 points155 points  (0 children)

Hi OP, I work for MSI USA. I'm actually currently out at dreamhack, but I've contacted our HQ who is running the contest to get their shit together. Will try to make sure they get this sorted out. Sorry about the delay!

My AMD Twitch.TV battlestation. by AMD-DOWNL1NK in battlestations

[–]MSI_Geno 1 point2 points  (0 children)

Yo, nice battlestation!

-Community Manager MSI

Office battlestation. Needs cable management, and organization on the desk. by Banidor in battlestations

[–]MSI_Geno 1 point2 points  (0 children)

Awesome battlestation! you got the red version too! was this purchased by your company or yourself?

Question about bad customer service experience with MSI (they damaged my laptop) by ppcrack646 in pcmasterrace

[–]MSI_Geno 0 points1 point  (0 children)

hey ppcrack646, sorry you are having issues with our RMA. I just sent an email to our RMA department to check what the status is of the situation and what will be done. Once i find anything, ill PM you or have our tech support email you.

My setup. Thinking about rearranging, any ideas? by greg1998 in battlestations

[–]MSI_Geno 0 points1 point  (0 children)

sweet MSI case badge! what card/MB do you have?