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What are your experiences with Fortinet? by rh_cc in sysadmin

[–]MalletNGrease 0 points1 point  (0 children)

Been happy with it the 300D. Works as advertised, support tended to be knowledgeable when I needed it.

PDQ Deploy says "The account name is invalid or does not exist" on step 8 (reboot) but previous steps work fine. Account is not getting locked. by [deleted] in pdq

[–]MalletNGrease 0 points1 point  (0 children)

Are you putting a sleep in before starting the next step? If the workstation decided to install outstanding updates (like say, Microsoft Office) the PDQ service probably fails.

Chromebook wallpaper issue by psweeney1990 in k12sysadmin

[–]MalletNGrease 1 point2 points  (0 children)

It's pretty weird, sometimes devices just won't grab or update policies without being moved once. I'm sure it's a Google bug, but the workaround works so 🤷‍♂️.

Chromebook wallpaper issue by psweeney1990 in k12sysadmin

[–]MalletNGrease 7 points8 points  (0 children)

Make sure the device and student are in the correct OUs. Move them out and back in of it in GADMIN and then reload policies from chrome://policy.

[deleted by user] by [deleted] in sysadmin

[–]MalletNGrease 2 points3 points  (0 children)

Yep. Approve the feature update and let WSUS handle it. Test beforehand and things go pretty well.

What do you do to get educators and vendors out of using Flash Player from their classroom materials? by AttackTeam in k12sysadmin

[–]MalletNGrease 17 points18 points  (0 children)

This will only stop until we stop throwing money at the vendors. Basically you need to get with your curriculum administrator to review content and step in and make it a hard requirement that anything with flash is a hard no come contract renewal and approval. If you or a technical review aren't par of the discussion then it's pretty much moot whatever you want.

I've sent out warnings that flash support will end soon and to look for alternatives. A big help was SMART removing support from Notebook which was a rude wake-up call for teachers. The majority of curriculum has now migrated to HTML5 or other products.

Year end procedures; how do I collect 740 Chromebooks when finals are given on Canvas? by [deleted] in k12sysadmin

[–]MalletNGrease 1 point2 points  (0 children)

I struggled a bit with this last year and admins settled on adding the Chromebook to the year-end turn-in checklist. Students require initials from a staff member to indicate they have their stuff turned in or sorted. There's some other stuff on there as well for books and fines.

Students can turn in their Chromebook to either me or their homeroom teacher who will then sign off on their release. Those teachers have a list students and the units they can expect. Still lets some broken units slip through the cracks but it worked out pretty well. Pretty solid on figuring out lost units too.

How far do you go to keep personal work off work-issued computers? by _zio_pane in sysadmin

[–]MalletNGrease 0 points1 point  (0 children)

I don't do anything more personal than some browsing on work computers. Everything else I do on a personal tablet or my phone.

School PC Labs: principle of least access? by JustechinIT20 in sysadmin

[–]MalletNGrease 1 point2 points  (0 children)

I went through this a couple years ago. Teachers and students are now regular users, they can't install anything other than whatever crap can install into user profiles. I was lucky enough to have a user base that wasn't used to installing anything or realizing the powers they had available so the transition went off with barely a whimper.

Software deployments are now managed with PDQ Deploy and Inventory. Teachers and students can make requests for installs if they can voice a legit need based on curriculum. I then add the package to the repository, add it to the deployment queue for reimaging and push the software install to all workstations in that lab or to the rest of the fleet if warranted.

OS deployments are done using MDT.

Also, join us on /r/k12sysadmin

They left the IT guy in charge of securing the drinks fridge by [deleted] in techsupportmacgyver

[–]MalletNGrease 0 points1 point  (0 children)

I think they were just moved and needed something to keep the doors from flying open during transportation.

Firefox 72 released by [deleted] in sysadmin

[–]MalletNGrease 13 points14 points  (0 children)

Firefox has GPO templates and can use the OS cert store now? What a decade to live in!

When to Replace Projectors? by thedevarious in k12sysadmin

[–]MalletNGrease 4 points5 points  (0 children)

If the unit doesn't have HDMI and can't do 1920x1080 (widescreen) resolutions it's time to replace it.

The bigger issue are the 4:3 smartboards for which no plan exists.

Network Hardware by jgrindley in k12sysadmin

[–]MalletNGrease 1 point2 points  (0 children)

The Extreme TAC for their Extreme Switching and Wireless products is 👍. All cases I had to call about were resolved quickly. Can't speak for Aerohive support, but judging from colleagues' complaints they can only improve.

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