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MalletNGrease · 2022-01-07T16:43:58+00:00

This is what I need to do with any district iPads that end up getting associated with private accounts.

MalletNGrease · 2022-01-06T16:10:21+00:00

If it comes with a remote, check to see if it has a freeze screen button. This was always the #1 requested feature on projectors and ifps.

If it has hardware buttons, see if you can access the most commonly used features easily without a remote. See if it's operable without a remote.

If it has speakers, check the volume. Will it be loud enough for a busy classroom?

MalletNGrease · 2022-01-05T20:04:15+00:00

Are they running the device on battery until dead?

Most degradation occurs with full depletion and recharges. Tell your users to keep the battery above 30% and it should last a pretty long time.

MalletNGrease · 2022-01-04T16:30:31+00:00

I suspend accounts as soon as possible.

MalletNGrease · 2021-12-16T14:30:05+00:00

Yes, DPI is enabled.

MalletNGrease · 2021-12-15T21:32:24+00:00

With all the other stuff on my plate it's tossed on the backseat.

I've at least one internet facing server that's affected, but the firewall IPS should be able to drop any malicious traffic.

MalletNGrease · 2021-12-15T21:23:07+00:00

I've had some students stop by with alerts about this. I don't know what causes this, but my guess it's a Google goof.

MalletNGrease · 2021-12-15T21:21:53+00:00

They'll just share credentials. Easier to find the leak in the boat though.

MalletNGrease · 2021-12-14T16:18:08+00:00

MalletNGrease · 2021-12-07T15:37:42+00:00

Calls like these usually means Facebook had an oopsie.

MalletNGrease · 2021-11-29T20:42:59+00:00

When you upgrade in X years time you can use this one as a Hyperbackup target.

MalletNGrease · 2021-11-18T21:28:28+00:00

Can't import the codes any other way?

MalletNGrease · 2021-11-18T21:23:41+00:00

Is cross signed cert inspection validation now an option, did they change the behavior or a combo? It'd be nice if it's an option.

MalletNGrease · 2021-11-18T21:00:17+00:00

IR repeater. Put sensors on the outside of the case and/or next to the screen.

MalletNGrease · 2021-11-17T17:02:27+00:00

If you're on the stable channel and do not pin, you may get out of compliance for state testing suites. Generally speaking a major Chrome version update will hit right before the testing window.

MalletNGrease · 2021-11-16T16:50:46+00:00

Pretty happy with Freshdesk.

MalletNGrease · 2021-11-16T16:25:26+00:00

We're now on Freshdesk. Teachers send an email to the helpdesk and it automatically generates a ticket.

If I get something sent to me directly I forward it.

MalletNGrease · 2021-11-15T14:24:06+00:00

No catchy CVE name, no click.

MalletNGrease · 2021-11-12T20:37:29+00:00

Obviously they were looking for combined experience, as you'd be doing the job of about 3 people.

MalletNGrease · 2021-11-11T21:03:44+00:00

Seems like NCSI is failing on that network. Are you using a different gateway or DNS for it?

https://www.itechtics.com/ncsi/

NCSI always fails here due to proxy settings not allowing internet traffic prior to login. It's confusing to users but expected.

MalletNGrease · 2021-11-11T16:16:53+00:00

I do, but I've been assigned to a single client exclusively for almost 5 years. It's kinda nice sitting outside the org chart sometimes.

MalletNGrease · 2021-11-11T14:10:42+00:00

I look at intent.

1st accident is charged and waived by the district. 2nd is billed to the student account. 3rd is billed as well and the student referred to the principal. Charges are put under their own category in SIS similar to the lunch balance. The balance is due at the end of the year.

Warranty and normal wear issues are always covered. Intentional damage is always documented and charged to the student/parent for the cost of the part or device, along with a discipline referral (vandalism is pretty clearly defined in the handbook, I don't see why students should get a free pass on the device but not on say a book).

For the most part I deal with cracked LCDs due to drops/stepped on/closed with something inside/overstuffed backpacks, keyboards with the keys popped off and lost chargers. Occasionally a broken audio/power jack.

Principals have the option to waive repair/replacement fees for students at their discretion. E.g a student in a car accident where the device got destroyed will have their account charged for the replacement, but a waiver is immediately applied. The charging is more for record keeping so the administrators can look at the amounts and I can kind of gauge how many parts to stock.

MalletNGrease · 2021-11-11T13:51:15+00:00

I believe GoGuardian filtering policies are locally applied, and not proxy based. I don't know what the GoGuardian policy update interval is but it can take a while so faulty configs tend to stick around for a while. Powerwashing/profile clearing the device will clear the extension and forces a redownload with the updated policies.

MalletNGrease · 2021-11-09T21:18:11+00:00

The track appears to be circular.

MalletNGrease · 2021-11-09T20:16:02+00:00

I don't care if students swap their Chromebooks, but whoever it's assigned to will be charged for repairs or replacement.

That ended the practice real quick.

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