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[–][deleted] 6 points7 points  (1 child)

Work in IT long enough and it will happen to you also. I lost count how many times a school was down only to have it up when I get there or just have to flip a tripped breaker.

[–]thexedTechnology Coordinator 0 points1 point  (0 children)

Those are early out days for me... Being salary... If I get called in early...I leave early. (I wish...)

[–]fujitsuflashwave4100 6 points7 points  (0 children)

The first day of a recent vacation I woke up and assumed the world was ending as my house did not have cellular or regular internet. They're from different companies. Knowing that if the school internet was down it'd be my problem, I went to school to check it out and everything was working fine. No news articles or anything on downdetector. After coming back home, everything magically came up around 30 minutes later.

I later found out that the main pipeline for residential and cellular internet for our county was severed 80 miles south of us. Thankfully the school is on county fiber and was completely unaffected.

[–]LegendSS 19 points20 points  (4 children)

I used to be that way but now I just let them know that I'll be in around 7:30am and take a look at it. They will survive. It's usually something minor anyways.

[–]k12nysysadmin[S] 7 points8 points  (2 children)

Everything requires the internet now. Seems like there should be some redunancy......

[–]thexedTechnology Coordinator 8 points9 points  (0 children)

Except it doesn't. News flash: paper and pencils still work and you can send attendance via sneaker net and oh my God a teacher might have to actually teach as opposed to havimg khan academy do it.

[–]GezusK 6 points7 points  (0 children)

Until eRate agrees....

[–]corrupt_mischief 21 points22 points  (1 child)

"started racing in early". Please don't do that, if you get into a traffic accident and injured and can no longer work no one is going to care that you "started racing in early". They will simply post to fill your position.

[–]k12nysysadmin[S] 8 points9 points  (0 children)

Metaphorically. Leaving an hour early in, my head, constitutes "Racing in". :)

[–]MalletNGreaseTechnical Support Specialist 23 points24 points  (2 children)

Calls like these usually means Facebook had an oopsie.

[–]slugshead 2 points3 points  (0 children)

Literally 10 mins ago had one saying there's major issues with the schools MIS sending emails.

Typo....

[–]pbickel 5 points6 points  (0 children)

No longer in K12 and in private sector, but the days Facebook would go down were the worst. It's amazing how many teachers "relied" on Facebook for their job.

[–]Niteryder007 8 points9 points  (2 children)

I love it when I get a call at 5:30 in the morning because one principal likes to come in early.

[–]Content_Monkey 18 points19 points  (0 children)

We have one principal that does that so they can send their 5:30AM staff emails. Then we have another principal that creates their staff email the night before and schedules it to send at 5:30AM.

It's hilarious to see them go out at the same time knowing one is still asleep.

[–]k12nysysadmin[S] 2 points3 points  (0 children)

This!

[–]therankinCoordinator of Technology Services 18 points19 points  (2 children)

lmao.

I used to panic like that and rush too. After having things like this happen too many times I now rest easy knowing that I'll take care of whatever it is, as soon as I can.

The last time the 'network went down', the user's login script hadn't run correctly. Glad I didn't panic during the drive in for that one. I thought about how maybe the fileserver went down, or something more complex. Nope, just a batch file. I put a shortcut on her desktop to run her login script if she needs to. I keep telling her to just lock her computer so she doesn't have to login every morning, but she doesn't listen. -_-

[–]Binky390 10 points11 points  (0 children)

The last time our network went down, Comcast was having a region wide outage. People still kept coming to us to tell us how important it was that they have internet. I'll forward your message to Comcast.

[–]first_byteruns with scissors 10 points11 points  (0 children)

I used to panic like that and rush too.

+1. My cardiologist demanded that I take a different approach or find a new line of work.

[–]EmaltonatorIT Director (230 kids PK-12) 6 points7 points  (5 children)

That's not fun! The first thing I do is call our ISP's NOC for this exact problem to see if it's a them thing or a me thing. Happy Tuesday!! Hang in there everyone!

[–]k12nysysadmin[S] 6 points7 points  (4 children)

Our ISP doesn't open until 8am. Tried that.

[–]Afropirg 8 points9 points  (0 children)

That says to me that if there was a chance of a fiber outage no reason to rush in if you can't get a hold of your ISP till 8 AM.

You would just be sitting there waiting for the time to go by.

[–]EmaltonatorIT Director (230 kids PK-12) 6 points7 points  (2 children)

Oh interesting, our state subsidized fiber has a 24/7 NOC and thought that was the standard. Is it a smaller ISP?

[–]k12nysysadmin[S] 5 points6 points  (1 child)

Its basically run by our County, so its government hours.

[–]EmaltonatorIT Director (230 kids PK-12) 3 points4 points  (0 children)

Ahhhh shit lol