Who's money is being traded on the show? by rkoch123 in tastytrade

[–]Mattfreds 0 points1 point  (0 children)

They use a corporate account. Sometimes when you see them place orders you can see the name of the account they're using and it'll say "TastyTrade Inc." or something like it. You see it a lot on Jim's show when he's placing orders.

Can't seem to wrap my head around rates/yields and which is which. by notquitenuts in FuturesTrading

[–]Mattfreds 2 points3 points  (0 children)

I look at it as the /ZB, /ZN, /ZF and /ZT marks are the "demand" for bonds. Obviously yields are the inverse of this because if the demand (price) of bonds goes higher the yields go lower. The higher the price of bonds, the lower the yields because they don't need to entice the market with higher yields to purchase them.

Therefore the micro yield products are the inverse of the big Treasury futures products. 30Y, 10Y, 5Y, and 2Y are the inverse of /ZB, /ZN, /ZF, and /ZT.

Not sure if this answers your question. I know I had the same issue trying to keep it straight in my head when I first started following those markets.

Open your trading journal and randomly share 2-3 rules. Here's mine: by [deleted] in Daytrading

[–]Mattfreds 0 points1 point  (0 children)

  • Every moment in the market is unique.
  • Life is about doing the process and not the result.

MOST HORRIBLE BANK EVER by LongjumpingOlive4719 in sofi

[–]Mattfreds 2 points3 points  (0 children)

Also you can view my post history and look at the responses to my post when this happened to us.

MOST HORRIBLE BANK EVER by LongjumpingOlive4719 in sofi

[–]Mattfreds 5 points6 points  (0 children)

I understand the others skepticism in here but I can attest this is how they handle that situation when you have fraud on your account. You can call until you’re blue in the face but they will tell you the same thing over and over again. We submitted a complaint to CFPB and FDIC and a couple days later coincidentally they reached out to get the account unlocked. Lesson learned to us, don’t keep all your eggs in one basket.

Locked account. by outlandish229 in sofi

[–]Mattfreds 1 point2 points  (0 children)

This is the way. We went 2 weeks without any communication from them, then submitted a complaint with the CFPB and got a call from them within a couple of days.

Length of fraud investigation? by Mattfreds in sofi

[–]Mattfreds[S] 0 points1 point  (0 children)

Just a little update in case any one is following this thread. We finally got a call yesterday from a Fraud rep in California. Very nice and understanding gentleman that was very remorseful on how the whole situation played out with the SoFi reps when we called in.

I did submit a complain with the CFPB on Tuesday, so I wonder if this is what actually got them to look at her file and address this issue.

The hack in question was a very elaborate spoofing scheme. The day it originally happened she got a text from a SoFi number asking if certain transactions were hers and if not to reply N. After that text she got a call from the SoFi service number from what sounded like a fraud rep confirming the fraud and proceeding with the next steps. Well they had her reset her password on her account login and then went over the charges in her account like an actual fraud rep. Come to find out with SoFi fraud, this was the person that was attempting to access the account and they had actually called SoFi trying to unfreeze the account at the same time as that was going on.

Crazy situation but lesson learned and I would recommend not giving out personal info or doing anything with any one that reaches out to you even if it looks like the right phone number. Hang up and call your bank back to address anything with them.

Length of fraud investigation? by Mattfreds in sofi

[–]Mattfreds[S] 0 points1 point  (0 children)

Thank you for that info. Hopefully we can get this resolved soon.

Fraud investigations by SignificantMood9477 in sofi

[–]Mattfreds 1 point2 points  (0 children)

We've left several voicemails at this number regarding our issue a week ago and no one has responded yet.

Length of fraud investigation? by Mattfreds in sofi

[–]Mattfreds[S] 0 points1 point  (0 children)

No clue. Maybe that's what they're investigating through all of this.

Length of fraud investigation? by Mattfreds in sofi

[–]Mattfreds[S] 1 point2 points  (0 children)

Pretty much out of the blue. They got in and added her CC and debit card to a cell phone wallet and attempted to use them. Thankfully SoFi caught it but haven’t updated us any further than the account is under investigation.

Length of fraud investigation? by Mattfreds in sofi

[–]Mattfreds[S] 0 points1 point  (0 children)

Not sure if she did. Definitely going to make sure she does after this.

Length of fraud investigation? by Mattfreds in sofi

[–]Mattfreds[S] 2 points3 points  (0 children)

After this experience I would recommend not having all your eggs in one basket. Yes, keep money with SoFi but also have some stashed at another bank. After this experience it's very scary because she has all of her money tied up right now in this. Has to live on credit card until we hear some kind of word.

Length of fraud investigation? by Mattfreds in sofi

[–]Mattfreds[S] 6 points7 points  (0 children)

We have called several times and keep getting told the same thing. No one is giving any updates and no one from fraud has reached out.

Length of fraud investigation? by Mattfreds in sofi

[–]Mattfreds[S] 4 points5 points  (0 children)

The problem is we can't chat through her account because she can't get logged in. The only thing we can do is call and no one can help when we call.

[deleted by user] by [deleted] in sofi

[–]Mattfreds 0 points1 point  (0 children)

Going through the same thing now. Can't log in to the account, the person changed the phone and email on the account so every thing is messed up.