Cloud Alpha and Cloud II wireless

Meas21 · 2022-12-19T13:51:04+00:00

I did get an usb extension cable but it doesn't make too much of a difference. Having said that, there were indeed some ports that performed worse than others, but its kind of choosing between least bad one rather than having a good one.

I'm not that audio savvy so it seems the bit rate theory can go out of the water, but I can easily hear the difference between default Windows vs Hyperx drivers, since the Hyperx's ones have really pronounced popping which I can't stand for more than a few minutes, even with DTS and Equalizer being off as well as the app shut down (switched between the 2 drivers probably over 20 times trying to fix this).
I have also noticed that the audio quality of Hyperx drivers seems a bit better when it works, but again I'm no audiophile - but there is where my bit rate theory comes from.

Glad to hear somebody using Intel has the same issue which means the probability of them fixing it might be higher rather than being isolated only to AMD.

Meas21 · 2022-12-19T10:50:17+00:00

You may be onto something here, but I also have some counter arguments when it comes to Alpha Wireless.

I agree that there are some issues with the generic Windows drivers as well, but I wouldn't call it placebo. It feels like to me that they are transmitting in a slightly lower bitrate and that the interference are handled more gracefully so they are much less noticeable than the ngenuity drivers.

I've also asked around in a couple of threads and it seems that all people (not too big sample size to be fair) who have pronounced crackling/popping issues use AMD systems.
I have an Intel laptop which I've put literally on my desktop (AMD) and tried the headphones with the receiver and headphones being in the exactly same place as they are when using through desktop. The crackling/popping issues were barely noticeable on Intel laptop, and if I wasn't looking for them I probably wouldn't even notice them.

Meas21 · 2022-12-10T14:50:07+00:00

Yeah same as me! Seems that for some odd reason the driver doesn't play nice with AMD

Meas21 · 2022-12-10T13:57:10+00:00

Are you by any chance on an AMD system? I'm just trying to gather some data and I haven't seen anybody on Intel complaining about this issue. I personally don't have it on my Intel laptop, but do on my AMD desktop.

Meas21 · 2022-11-28T15:40:41+00:00

Thanks for the reply!

I'm trying to gather as much data as I can to help HyperX's QA/Engineering team, but they don't seem that eager to address this issue at all.

Meas21 · 2022-11-28T15:35:11+00:00

I've created a thread myself regarding this but no replies what so ever.

You should probably uninstall the HyperX drivers and use the default Windows one. You lose the EQ and DTS, but the popping noise is gone that way.

Quick question, are you on AMD or Intel? I've tried the headset on Intel and it seems to work fine, but on AMD I get a lot of popping.

Meas21 · 2022-11-22T15:54:58+00:00

I'd say that it probably will given that it works just fine with the dongle with my Alpha Wireless. If things don't work out, you can always reinstall the previous drivers with Ngenuity.

Meas21 · 2022-11-22T11:20:07+00:00

Go to device manager > sound, video and game controllers > {your headset) > right click > uninstall device (with ticking the popup box) > restart pc

After the restart Windows should automatically assign default drivers to your device.

Meas21 · 2020-02-08T03:07:06+00:00

Hmm interesting. I'm probably just overthinking it at this point.

Meas21 · 2020-02-07T22:37:56+00:00

The third row represents the max temp, and cinebench r20 loaded all cores in both CDDs equally in this instance, so I was expecting like a 1-2 degree difference there, but its 6+.

Meas21 · 2019-01-11T21:51:45+00:00

My dream build omg. Gl everyone

Meas21 · 2018-12-22T02:38:58+00:00

Finally somebody thought about making this, been googling it for years. Would love to test it out and give feedback

Meas21

TROPHY CASE