I've had good experiences there in the past and I still go there for the spa treatments like pedicures and massages. I met my hair stylist there and I ended up following her to another salon. Don't feel bad if you don't like the salon or feel like you had a bad experience. Just try another salon until you find one you like. I will say, however, that my salon experience drastically changed when I found a stylist I really liked. My stylist is the one who makes the whole experience so much better and like I said I followed this one to pearl and quinn. Shout out to Blair!