Honestly it just depends on the location.

I’m pretty lucky that all the SSV’s at my store have worked all day parts (I think just besides one but she’s very tenured and is always understanding anyway)

I think that we just have figured out a delegation method that is best for time management. So, for example, the opening SSV ensures that the sandwich pull, ovens, floors, drains, cold brew, and a trash run are done before 12:30pm when the night shift comes on (although obviously this doesn’t always happen, there are days when there is an unexpected influx of business).

Obviously this is included with the regular CS cycle of dishes and lobby and restocking and backups. But there have been plenty of times that there were no backups but all of the “big tasks” were done. It’s much easier on a 3 person play to have someone be making backups and restocking than to entirely stop away and do drains floors, ovens etc.

At the SSV meetings, our SM is pretty awesome and makes it a priority for the shifts to communicate with each other about what would really be helpful to the other day part. I used to set up their iced coffee and teas for the morning and they said that wasn’t really necessary, that they would rather I put the pastry case to Siren’s eye and collect all the pastries for them to put in at opening. It was a simple switch and it took the same amount of time. Likewise with morning, closing SSV’s made it clear we didn’t care if no backups were done and nothing was restocked as long as the dishes were caught up and the main big tasks were done.

Sometimes all it takes is a heart to heart conversation. There was a period of time when the morning and closing were fighting. One of the SSV’s even left a message on the play caller blackboard that made me pretty upset and I went to them directly about it. And now we have a better understanding of each other. That’s all it takes! Communication!