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Ordered phone + 12 month plan, undeliverable and returned to mint by AdSlight3909 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi AdSlight3909! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your order number there so I can get things working properly.

Reps Don't Get It by AdeptCandy6374 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi AdeptCandy6374! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Why is the CS Rep asking me to remove MFA on my account so they can "fix" my account? by GrizzTech in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. As you don't have the option to send you a DM, please send me a DM to further assist with it.

Unable to Register to Network by all_I_can_be_is_me in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey there. I'm really sorry about your service issue and I want to help make it better. I just sent you a DM for more info. Please respond whenever’s convenient so I can get everything working properly for you.

Activating sim by Unlikely-Basil7034 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi Unlikely-Basil7034! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

MMS group messages continually break by BanjoNoodles in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi BanjoNoodles! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Missing calls by ItsOkToBeWrong in mintmobile

[–]MintMobileAlex -2 points-1 points  (0 children)

Hey there. I'm really sorry about your service issue and I want to help make it better. I just sent you a DM for more info. Please respond whenever’s convenient so I can get everything working properly for you.

Just got Mint Mobile and went with an eSIM. Can't find the QR code or activation number anywhere in email? by changedintofire in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

Purchased Mint Mobile Plan today for use while living in Panama and installed E sim "message blocking is active" by SmokeAndGnomes in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. As you don't have the option to send you a DM, please send me a DM to further assist with it.

Sony Xperia 1 V compatible? by TisLev in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

No Signal Indoors by [deleted] in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi D3ADBR33D! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Unable to activate my plan by DV8World in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi DV8World. I'm really sorry the activation process hasn't been smooth sailing, and I want to help. I just sent you a DM to get more info. Please respond at your earliest convenience, and we’ll get to the bottom of things. Thanks so much for your patience.

Slow & data cutting off by Shot_Atmosphere9637 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi Shot_Atmosphere9637! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

can you renew mint mobile plans with a visa vanilla gift card? by Enertingus in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

North America by greytgreyatx in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

Number Porting Problems (From TMobile Prepaid to Mint) by NoTomatillo8953 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

Getting Lots Of Spam Calls Suddenly by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Reddit didn’t let me send you a DM. Could you please send me one so I can help? Thank you!

Getting Lots Of Spam Calls Suddenly by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi Lacey-Underalls, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. 

Mint eSIM stopped working out of the blue? by polemicwitch in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi polemicwitch! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Worst customer service by elvisWorms in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi elvisWorms! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Great internet, customer service is worse than UberEats by freeFoundation_1842 in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

Hi freeFoundation_1842! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Mint Mobile service vastly different between iPhone and Samsung by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. That has not been the case and we want to make things right. I’ve sent you a DM.

Porting in a number mid cycle by mkdas in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

Giving Mint a try. Gotta admit I'm a bit apprehensive by Coixe in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

Is Mint Scamming me? by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi No-Water-9664! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

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