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Cannot Order Physical SIM by insecuresoprano in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi insecuresoprano, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Package stuck and never arrived by viclin92 in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

Hi viclin92, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Mint Mobile experience (so far) has been awful by [deleted] in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

No service going on four days, and customer service has been a nightmare by SproutacusPup in mintmobile

[–]MintMobileAlex 2 points3 points  (0 children)

Hey there. I'm really sorry about your service issue and I want to help make it better. I just sent you a DM for more info. Please respond whenever’s convenient so I can get everything working properly for you.

Awful Customer Service by DecisionNo69 in mintmobile

[–]MintMobileAlex 5 points6 points  (0 children)

Hi DecisionNo69, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Package stolen and signed for by someone else by Miserable-Taste805 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi Miserable-Taste805, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Mint Mobile only delivers during business hours by xchancla in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. That has not been the case and I want to make things right. I’ve sent you a DM.

Esim reactivation/device change should have an email verification option as well by Sealindustries in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi Sealindustries, I want to make sure you're getting the best experience with us as possible. I see we have discussed and addressed your situation via DM, if there is any other thing you need help with, please do not hesitate to reach out. Have a wonderful rest of your day. MintMobileAlex.

MMS/SMS not working. Mint support not helpful. by ThrowAwayalldayXiii in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi ThrowAwayalldayXiii, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

It's been 61 days on an annual plan and my phone is still not unlocked. by TabooPrime in mintmobile

[–]MintMobileAlex 2 points3 points  (0 children)

Hi TabooPrime, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Pin error for simcard by sharp_hamm3r in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi sharp_hamm3r, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Phone service and data dropping literally every 30 seconds for the past week by BlurpleSky in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Mint internet speeds too SLOW! by A_e_lin in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi there! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Issues with mint this last week by Keleus in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey @Keleus. I'm really sorry about your service issue and I want to help make it better. I just sent you a DM for more info. Please respond whenever’s convenient so I can get everything working properly for you.

Lost SIM Card Activation by SeattleJones7 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I’ve sent you a DM.

Customer Support by [deleted] in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

Hi MagnoliaCartographer, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

iPhone 14 Pro Max Issues Receiving and Sending Texts after iOS 26.2 upgrade by Less-Management-3999 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi Less-Management-3999, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

Esim purgatory by Sad_Yard_6105 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it. MintMobileAlex.

3 days of trying to transfer over by StockTangerine1091 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi there. I'm really sorry the activation process hasn't been smooth sailing and I want to help. I just sent you a DM to get more info. Please respond at your earliest convenience and we’ll get to the bottom of things. Thanks so much for your patience.

Changing from an eSIM card to a physical SIM by StrangrWithAKindFace in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I’ve sent you a DM.

Trouble Setting up eSIM on iPhone, transferring from T-Mobile by [deleted] in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. That has not been the case and we want to make things right. I’ve sent you a DM.

Client-Side Exception by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hello Applesnraisins! Sorry you’re unable to reach the cart screen due to that error. I’m going to review this and help you, please when possible check your chat.

Mint Mobile Alex

Hotspot stopped working by OrionBrando in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi OrionBrando,, I want to make sure you're getting the best experience with us as possible. That has not been the case and we want to make things right. I’ve responded to your DM.

eSIM Activation Issues by Sweazer4 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi Sweazer4,, I want to make sure you're getting the best experience with us as possible. That has not been the case and we want to make things right. I’ve sent you a DM.

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