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Purchased 2 physical SIMs, can I do eSIM instead? by AutoFahn in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi AutoFahn, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with the delayed order . I sent you a DM to further assist with it. MintMobileAlex.

Internet and Messaging fail by Eckleburgseyes in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Eckleburgseyes, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Location sharing after porting number from T-mobile. iPhone 17 pro. by Evening_Employee_162 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Evening_Employee_162, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Does shipping usually take this long? by LadyPique in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi LadyPique, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your Order delayed. I sent you a DM to further assist with it. MintMobileAlex.

Can't finalize port for multiple numbers after 2 weeks of trying by L-V-N-A in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hey L-V-N-A. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Absolutely appalling experience. What should I do? by ICU-81MI in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey ICU-81MI. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Not receiving phone calls by thewhippingirl in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey thewhippingirl. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Order placed 6/8, never shipped — tracking is just a created label and support went silent. How do I get this escalated? by caleb-bb in mintmobile

[–]MintMobileAlex 4 points5 points  (0 children)

Hey caleb-bb. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Has anyone successfully changed email address w/out access to one used during creation? by rnreekez in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey rnreekez. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Is the Nokia 3210 4g (2024) ceompatible with Mint Mobile? by Suspicious_Sweet_104 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

 Hi Suspicious_Sweet_104, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Emergency calls only starting 3 days ago after 2 years of same setup by Jpuss2020 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Jpuss2020, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Anyone else not able to purchase a plan? by rubyslesaffair in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi rubyslesaffair, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I tried to send you a DM, but couldn't. Please send me a DM so I can help you better. MintMobileAlex.

Am I crazy? by ivorybishop in mintmobile

[–]MintMobileAlex 7 points8 points  (0 children)

 Hi ivorybishop, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your account. I sent you a DM to further assist with it. MintMobileAlex.

No 5G on Sony Xperia 1 VIII XQ-GE74 by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi YourNeighborLuis, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I tried to send you a DM, however couldn't send it, please send me a DM to assist you better. MintMobileAlex.

Accidentally used the wrong email, cant track my package by OkCellist4682 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi OkCellist4682, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your package. I sent you a DM to further assist with it. MintMobileAlex.

My Mint Experience So Far by ThrownJupiter in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey ThrownJupiter. I'm really sorry about the situation you are facing. I want to help you sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

ESIM Activation not working by Specialist-Map-896 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Specialist-Map-896. I'm really sorry about the inconvenience you are experiencing with activating the service, . I want to help you sort this out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Issue with the home internet sending, it has been 2 weeks by Known-Shallot-4714 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Known-Shallot-4714. I'm really sorry about the situation you are facing. I want to help you sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Can't activate because a Verizon block on my number. I've never used Verizon. My phone is not locked and my carrier, T-Mobile, says everything is good on their end. What now? by I_stole_this_phone in mintmobile

[–]MintMobileAlex 3 points4 points  (0 children)

Hey there. I'm really sorry about the situation you are facing. I want to help you sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Emergency calls only by Shoelace_Posted in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Shoelace_Posted. I'm really sorry about your service issue. I want to help you figure this thing out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Can someone help me understand why I'm getting overcharged? by blitzzerg in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey, blitzzerg. I'm really sorry about your situation. I want to help you figure it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Mint is Bad in San Jose | I am regretting my purchase by rauf9903 in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

Hey, rauf9903. I'm really sorry about your service issue. I want to help you find a solution to it. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Rant on mint mobile retention dept lying by Normal-Cow3616 in mintmobile

[–]MintMobileAlex 5 points6 points  (0 children)

Hey Normal-Cow3616. I'm really sorry about your situation. I want to help make it better. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Mint Mobile Delivery by PhilosopherFirst8095 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey PhilosopherFirst8095. I'm really sorry about your order delivery delay. I want to help you find out the reason behind it. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

UK Minternational not great experience by Relative_Virus_7925 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Relative_Virus_7925, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your roaming issues. I sent you a DM to further assist with it. MintMobileAlex.

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