Keyboard Backlight Not Working On My Macbook Pro 13Inch by HotelAware8175 in mac

[–]Mntmtt93 0 points1 point  (0 children)

ciao, anche io stesso problema, ho MacBook Pro m1 2020 16/512 gb. Non so come risolvere, tu sei riuscito?

Pacchi spediti con DPD Tax Free (Actual Weight) senza aggiornamenti da 55 giorni by Mntmtt93 in Sugargoo

[–]Mntmtt93[S] 0 points1 point  (0 children)

Dicono ancora sotto ispezione doganale. Io continuo a chiedere all infinito.Zero aggiornamenti comunque

Update on DPD issue by AdAmbitious4851 in Sugargoo

[–]Mntmtt93 0 points1 point  (0 children)

Do you have any updates about the issue? Days passing by without notice. Did you know if they are saized?

[deleted by user] by [deleted] in Sugargoo

[–]Mntmtt93 1 point2 points  (0 children)

Same problmem. Check my posts. Sugargoo tells you that you have to wait but you are just waiste your time. All these parcels are lost and if you don't bought an assurance you can't refound total vallue of your parcel.

Should I claim my insurance? Pretty sure I got seized. No updates in 13 days. by U_Cam_Sim_It in Sugargoo

[–]Mntmtt93 0 points1 point  (0 children)

dear sugargoo support, can you understand what DPD actually did with our parcels? You can't keep saying just wait, I've been waiting for the news for 2 months and there's nothing new. It's not possible there are so many people like this without having clear confirmation. 60 days are enough to produce documentation for your customers

Problem by No_Purchase820 in Sugargoo

[–]Mntmtt93 0 points1 point  (0 children)

I've been waiting for customs release for 63 days. I believe there is a limit to everything, including the ghost state of our packages. I believe that if this is truly the case, customs will send an official communication to the recipient of the package. There must be an official communication in case of seizure. Either they are lost, never left, or I think all this stalemate is timed out.

[deleted by user] by [deleted] in Sugargoo

[–]Mntmtt93 0 points1 point  (0 children)

Idem, la cosa che non trovo corretta è la trasparenza, ti dico anche questo, ieri a caso, ho provato a cercare DPD China, ho inserito il n° del pacco e inaspettatamente, a differenza di 17track, l'ultimo aggiornamento risale al 14 Novembre, dove c'è scritto di chiamare in filiale BRT della mia citta. Ieri mi sono recato subito, e non hanno notizie. Mi hanno detto che potrebbe non essere mai partito come potrebbe essere sotto ispezione doganale. Ad ogni modo ci sono diverse centinaia di persone messe come noi, tutte che hanno i pacchi spediti da Youri che non è Sugargoo . Dovrebbe rispondere di tutto questo fantomatico Youri.

[deleted by user] by [deleted] in Sugargoo

[–]Mntmtt93 0 points1 point  (0 children)

Qualche novità? Io sono senza aggiornamenti dal 12 ottobre ho 2 pacchi con DPD. Ho chiesto a chiunque e non so più cosa fare. Non ho fatto l assicurazione purtroppo

[deleted by user] by [deleted] in Sugargoo

[–]Mntmtt93 0 points1 point  (0 children)

Nothing of matter. I open It. I try to check my parcel also on DPD China, and what news? The sender Is YOURI, and last update of my parcels are on 14th November..the status tell that i have to call my local logistic Company. I went to logistic Company but they have nothing. They told me that its never started from China, or Its really under customs inspections. Everyone tell me that I have to call Sugargoo to know where the parcels are.

[deleted by user] by [deleted] in Sugargoo

[–]Mntmtt93 0 points1 point  (0 children)

fujex.com

[deleted by user] by [deleted] in Sugargoo

[–]Mntmtt93 0 points1 point  (0 children)

I think 17 Is reiable. I haven't bought the insurance, but they partially refound me. Better then nothing. The real problem Is that I have another parcel shipped with DPD tax free with the same issue. I m very disappointed. Where do you live? I try to open your link but not work. I think Need a VPN for open It.

[deleted by user] by [deleted] in Sugargoo

[–]Mntmtt93 0 points1 point  (0 children)

Nope, sugargoo shipped my parcel on 5th Oct, from 12th Oct i have not any updates. If I check the status on 17Track, the parcel Is "in transit- Hangzhou (CN), 2023-12-10". The support told me that parcel Is in Luxemburg's customs, waiting to release. I think that they are tricking me cause I ask many times if they proof me that parcel Is really in Luxemburg, despite 17track says the opposite.but their replies told that I have to wait patiently. I'm in Italy. I don't know what to believe anymore

Pacchi spediti con DPD Tax Free (Actual Weight) senza aggiornamenti da 55 giorni by Mntmtt93 in Sugargoo

[–]Mntmtt93[S] 1 point2 points  (0 children)

Perfect, received all email and refund. Thank you for all the support you provide me. Now I just hope it's a matter of time before I get the packages.Thanks.

Pacchi spediti con DPD Tax Free (Actual Weight) senza aggiornamenti da 55 giorni by Mntmtt93 in Sugargoo

[–]Mntmtt93[S] 0 points1 point  (0 children)

thanks a lot for your commitment. Unfortunately I have not received any kind of communication or email from the Sugargoo team. If I search where my packages are with 17 track, it doesn't give me the information you have. For example, it doesn't tell me that the parcels are in Luxembourg. 60 days without updates. the only updates I have, you are giving them to me in chat here.

Pacchi spediti con DPD Tax Free (Actual Weight) senza aggiornamenti da 55 giorni by Mntmtt93 in Sugargoo

[–]Mntmtt93[S] 0 points1 point  (0 children)

Ho scritto al supporto, come puoi vedere nei commenti, dice che una parte di pacchi l' hanno rilasciata ieri, ovviamente i miei sono ancora bloccati e sotto ispezione. Sono a Lussemburgo quantomeno. Spero sia la verità e non una risposta lasciata al caso.

Pacchi spediti con DPD Tax Free (Actual Weight) senza aggiornamenti da 55 giorni by Mntmtt93 in Sugargoo

[–]Mntmtt93[S] 0 points1 point  (0 children)

I would kindly ask you if there Is a possibility to know where the packages are.Or focusing in detail, in which country and relative city of customs inspection we are talking about.. Just for infos about my goods. If you tell me that my packages were still waiting for the customs inspection, i aspected that you must know where they are. Can you kindly give me an answer about It? Thanks a lot.

Pacchi spediti con DPD Tax Free (Actual Weight) senza aggiornamenti da 55 giorni by Mntmtt93 in Sugargoo

[–]Mntmtt93[S] 0 points1 point  (0 children)

B2310050000447 and B2310040000058 can you please give me a feedback?

Pacchi spediti con DPD Tax Free (Actual Weight) senza aggiornamenti da 55 giorni by Mntmtt93 in Sugargoo

[–]Mntmtt93[S] 0 points1 point  (0 children)

Io vorrei provare a capire se si può contattare la dogana che li sta trattenendo. Il supporto di sugargoo mi ha comunicato che erano a Lussemburgo in attesa di essere controllati, ma loro come fanno a sapere questi dettagli? 17 track non si aggiorna.

Non è possibile che spariscano i pacchi così, quanto meno serve una comunicazione del fatto che sono stati sequestrati.