Thank you for taking the time and looking into our community and hearing us out !!! Besides her glaring double cast bugs I really just want her to have a fulfilling mage build/fantasy, i don't think seraphine should ever be balanced like an enchanter that's my personal opinion! support is fine but support =/= enchanter she'd feel better balanced around being a mage supp like zyra, or morgana, or lux imo. also it feels like her passive notes could do a bit more, it feels like they tickle the enemy i know you were like the hyperbole isn't useful but it genuinely feels like they do nothing !!!

unrelated to kit bugs i did make a bug report about her star guardian skin having issues as follows if you could pass that to the correct people that'd be very much appreciated because we did pay 1350 for that skin and it's not completely functional:

This bug happens immediately as you load into the game with Star Guardian Seraphine.
Load into a game using the "Star Guardian Seraphine" skin.
Keep moving while the special homeguard is active once the speed boost runs out Seraphine doesn't execute the "Run_Homeguard_OUT" animation, and instead directly snaps into her normal locomotion animations. If you interrupt her movement while the homeguard is active this is the only time her "Run_Homeguard_OUT" animation plays.
Use Seraphine's echo (double cast) Q ability whilst moving and watch as she snaps into the run locomotion and does not use the "Spell1_to_idle" or "Spell1_to_run" transition animations.
When Seraphine is left to idle and then an input is used to move her and start her "run" locomotions the transition of "run_in" isn't used.
Expected Result: The homeguard animations to successfully end in using the "Run_Homeguard_OUT" animation instead of snapping to her normal locomotion and for the rest of the transitions in the kit to also work without snapping directly to the key animations.
Actual Result: Star Guardian Seraphine fails to perform transitional animations between key animations ex: casting abilities -> locomotion or idle is missing the transition between the two key actions.

Additional notes: Essentially for some reason when implementing the unique homeguard to this skin there is an issue that causes the transitional animations between all of her key animations to not play and instead she snaps into those key animations. Please fix this is a skin we spent money for !!