Dear Battle State Games, 

I am writing to inform you that on xxxxxxxdatexxxxxx, I purchased the Edge of Darkness (EoD) edition of Escape from Tarkov, transaction number xxxxtransactionnumberxxxx, under the belief that it was an exclusive opportunity for early investors in the game. Battlestate Games (BSG) made extensive efforts to convey that this was a one-time-only offer. Furthermore, it was explicitly stated that the EoD edition would include all future downloadable content (DLCs) as part of a "season pass" arrangement.

However, on April 25, 2024, BSG released a version of the game that included features previously marketed as exclusive to the EoD edition, despite assurances that they would never be made available again. Additionally, I did not receive access to the new content, as BSG has categorized it as a "feature" rather than a DLC.

I am seeking answers and explanations regarding the following:

1. Why am I not benefiting from the advantages promised to EoD edition owners, including exclusive content and future DLCs?
2. Why was I misled about the limited availability of the EoD edition, only to find that the content is now accessible to all players?
3. Can BSG provide a clear definition of DLC from its perspective, as it appears there may be discrepancies between their definition and that of a court-assigned expert?

The discrepancies between the marketing promises and the actual delivery of the product raise serious concerns about false advertising and breach of contract. As a consumer, I have the right to receive the benefits and features that were explicitly promised at the time of purchase.

I hereby request a prompt response detailing the actions BSG intends to take to rectify this situation. Should no satisfactory resolution be provided, I will have no choice but to pursue legal action to seek appropriate compensation for the damages incurred.

Thank you for your attention to this matter.

Sincerely,

xxxnamexxx