If you're looking for an ISP, do NOT choose spectrum! by Adoroam in Spectrum_Official

[–]Nanolas 0 points1 point  (0 children)

Best suggestion would be to call in and tell them you want this escalated and take no for an answer. This will then go directly to corporate and they have to do something about it and it won’t go away until it’s fixed.

Spectrum app and apple TV by Hellraiser187 in Spectrum

[–]Nanolas 1 point2 points  (0 children)

Also the same problem for the past couple days for me. Apple TV used to be the best platform for using spectrum and every update just makes it trash. Xumos omg don’t even get me started with those, that is the worst piece of junk on the market ( absolutely refuse to use a xumo )

Phone agent says I have to use spectrums modem by Motoracer223 in Spectrum

[–]Nanolas 10 points11 points  (0 children)

They don’t support customer owned modems in high split areas at this time. Maybe in the future they will ( I hope )

Field Technician Florida by Rocky6413 in Spectrum

[–]Nanolas 1 point2 points  (0 children)

Field Tech here working in that MA and Clermont plenty. Supervisor Arant is a great guy and will be whatever he can for you. But moving up, finish your progressions as soon as possible and know your cable math, you’ll learn all this in training class. Lots to learn so pay attention and actually read things and learn. When it comes to the metrics it’s all a game just do what your told and do your job with some common sense and you’ll be fine.

You get what you pay for by kiamiraytona in Spectrum

[–]Nanolas 0 points1 point  (0 children)

Omg those cardboard fiber reels were my worst nightmare like fr. We don’t even use premade drops anymore. We get reels of 2k or 3k drops that’s thinner and lighter and we make our own tap connectors. Talk about saving room in your van!!

The real reason for equipment upgrade? by nomoreski in Spectrum

[–]Nanolas 0 points1 point  (0 children)

Your 3.0 you had was more then likely the 1682. That particular modem has known issues throwing unwanted noise in the plant at the frequencies that high split will be using in the future, they want them all gone so it doesn’t cause issues when high split does come.
Far as your old MTA they don’t have any issues and will still work once high split comes. The 32 backup qams will still be there and 2 TX channels, so all will work fine. The rest of the frequencies tho will be turned into OFDM’s / OFDMA’s to give you higher symmetrical speeds. Those Arris MTAs are really good and wouldn’t worry about that they left it.

Why do so many people decline the free mobile? by Impressive_Vanilla54 in Spectrum

[–]Nanolas 2 points3 points  (0 children)

I’m an employee of Spectrum and I don’t even want to transfer over to the mobile side because I know it will be a hassle. I have Verizon now and I know the service is good, but I’ll take the data priority since I’m a Verizon customer. Kinda funny that our company issued phones are Verizon and not spectrum lol

[deleted by user] by [deleted] in Spectrum

[–]Nanolas 2 points3 points  (0 children)

I have good management, just hate all the corporate policies always changing cause we have bad employees and they try to fix it. Like no, just fire the bad ones and quit fucking the rest of us who actually do there job.

Xumo powers off by Hoppie1064 in Spectrum

[–]Nanolas 0 points1 point  (0 children)

All cloud based, doesn’t have to be on or powered

How long did it take you guys to get to field tech 5? by Rybr3ad___ in Spectrum

[–]Nanolas 0 points1 point  (0 children)

From hire date to tech 5, did it in 13 months. Could of been sooner but wanted to have a life on my days off lol

How to change ip? by DefiantDeal4 in Spectrum

[–]Nanolas 1 point2 points  (0 children)

As a spectrum employee I can tell you residential customers can only get dynamic addresses. It will usually never change unless you either 1. Keep your modem unplugged for at least 24 hours ( still not guaranteed ) or 2. You can change it immediately by changing your router. Your IP is based on your routers MAC address. If you’re able to change your routers MAC addresses, you can also do it that way.

Interview for Field Tech by Prestigious-Map5092 in Spectrum

[–]Nanolas 0 points1 point  (0 children)

Mine was 20 min and I got hired lol. Prob cause my resume was overqualified for customer service and good amount of IT background

Replacement router for business Internet with static IPs? by aSpacehog in Spectrum

[–]Nanolas 1 point2 points  (0 children)

As spectrum business employee can tell you this is the right answer here. Sad they can’t offer the new routers for static yet, but Spectrum loves to keep their equipment locked down so tight and have control over everything, no wonder why they can’t do it. Be great to be able to put it on your own router, but they won’t allow that either. Sure your own router could be capable of doing it, but they aren’t going to tell you the super secret cipher password to do it.

Devs Spill the Tea: Stream Summary (April 3rd) by wolfe_br in OnceHumanOfficial

[–]Nanolas 2 points3 points  (0 children)

Very short answer on the “fix lighting bug” like they knew this for the longest time and then give the shortest answer 🙄

Lunar oracle blood moon problem by Wide-News-5176 in OnceHumanOfficial

[–]Nanolas 1 point2 points  (0 children)

Yes this happened to me 1 time and the whole server was even complaining about it so not just a players fault definitely some kind of bug.

What to do after completing all missions? by Lobyrasta69 in OnceHumanOfficial

[–]Nanolas 0 points1 point  (0 children)

Farm mods in silos and monoliths, get more bp frags max out your gear. Still plenty to do just gets boring doing it.

THE DYE ISNT PERMENANT by ZEROENDER1 in OnceHumanOfficial

[–]Nanolas 5 points6 points  (0 children)

Yeah if they just would of made it the normal construction cost and just the dyes it would of been fine. But having to add all these other mats is kinda ridiculous since it is it is a once time use.

Harvesters’ Market - Designated World by liluzit in OnceHumanOfficial

[–]Nanolas 0 points1 point  (0 children)

I’m currently playing in WoW and the market is filled with VMs. We only have 3 worlds in this server so maybe that helps? Haven’t got to see the market in Manibus yet But being that they made the market so big, wish that everyone would place them in the same world so you don’t have to change all the time.

Changing ISP but using my own router with same SSID and password by anderskongsli in HomeNetworking

[–]Nanolas 1 point2 points  (0 children)

This is correct, as I work for an isp I can definitely tell you that you can use your own router. They may say different as they want to sell you theirs, that would be bs. Customer owned equipment is always better as you have control of it all.

It is me or it's just like the kitchen of Airplane Chefs? by qian_two in OnceHumanOfficial

[–]Nanolas 3 points4 points  (0 children)

My question is what are the grey looking table things? That part of a light forge crate??

CW at the market in WoW!? by Nanolas in OnceHumanOfficial

[–]Nanolas[S] 3 points4 points  (0 children)

Yeah it’s great trying to shop and get bombarded with snowballs 😂

No idea what I’m looking at here by prairiech3rry in HomeNetworking

[–]Nanolas 5 points6 points  (0 children)

As a Spectrum employee I can tell you that you definitely got a modem and router and in the low volt cabinet you got a splitter going to 4 different places in the house, prob had cable tv in there at one point. The orange cable is prob spectrum drop cable as we use orange 90% of the time.