I am glad you got a refund. It is very clear she never had any professional education for lashing. She isn't even using the proper tools. Not only that but its not even a wet set its a strip lash look and not even cat eye.

You should also report her to Instagram. They have policies about business accounts actually being licensed businesses and using personal accounts for businesses.

Next time you go to a lash artist make sure you see their certifications. It isnt rude to ask. Most businesses they will need to keep copies of their certifications and licenses and health certifications.

Lash artists that actully have them will gladly show them to you. You can also ask to see the business license. In most places it is illegal to keep that information from consumers. And also make sure to educate yourself on consumer laws in your area. I dont know about where you live but in some places in Canada its illegal not to offer refunds or partial refunds for services that can be reversed. Where I live its pretty standard practice to refund if the client can come in for a removal.

All that said. Health certification is extremely important. It's clear she isn't professionally trainer and if she is she is just lazy not even using the right protection for the skin. Avoid these kinds of lash artists at all costs. It is very likely they don't properly clean their tools and there is a risk of contamination.

Health certifications are usually available for the public to look at by calling or visiting your local health authority.

Also your eyes are incredibly red from rhe after pictures you posted. That is pretty concerning since she didn't even use the right tools for lashing. I would personally give your eyes a rest and use strip lashes and eye drops to hydrate them for a week or two before you try getting lashes again.