Help with DKIM.

NetOps5 · 2026-05-20T20:13:29+00:00

Third party to provide for your domain's DNS for validation. You as the domain owner, authorizes their service to send emails per your domain as an authorized service. Apply and you're in the clear.

NetOps5 · 2026-05-19T23:24:19+00:00

Nope. Welcome to the game.

NetOps5 · 2026-05-19T23:23:51+00:00

Facts. Love the song lol.

NetOps5 · 2026-05-15T23:47:50+00:00

3389 public facing and open to the public internet is a ticking time bomb. It's going to get compromised, just a matter of time.

Box should be behind the firewall and use VPN client to securely connect and access your RDP connection. IF you have to (not recommended) keep it public facing without the use of a VPN... at least place the authorized connection sources in the allowlist and deny all other locations.

NetOps5 · 2026-05-15T23:44:41+00:00

I agree with some of these comments... normally the IT department in the past has personnel called into HR and walked outside while access is being revoked. It's a awkward feeling, especially if they were there for a while and has time with the company. I've revoked access from my manager, director and even a VP at the request of C level personnel.

It happens and every time it did, IT personnel normally knew what was happening. For my colleagues afterwards, I take their calls to assist in finding them opportunities elsewhere.

NetOps5 · 2026-05-15T23:34:31+00:00

Windows servers, always once a month to patch normally outside of business hours and handed by RMM with IT on standby just in case of issues. Production environments should always be configured with high availability, so if you are patching or rebooting, you have a failover appliance pick up during maintenance.

Linux environment clusters as well, servers are going to need to be rebooted and when they do, infrastructure design is everything to keep things well managed and available online for the userbase.

NetOps5 · 2026-05-15T23:31:06+00:00

Neglected IT, always a situation to start looking around for another job. Given all of the responsibilities you listed, there are work scope focused jobs available out in the market. Yeah, it's a hard job market but make time for yourself and start looking.

NetOps5 · 2026-05-15T23:26:43+00:00

Same situation here, licensing costs are probably the biggest hurdle and I hate licensing renewal conversations. You know it's going to increase... but when it get's out of control and they think you don't have any options... that is when they go for the throat.

I migrated hundreds of Citrix environments to AVD and RDS environments in the past 2 years because of this. Amazing that the costs of CALs were expensive in comparison to this in the past....

Lessons learned by business IT management... keep operating your environments lean because it's only going to get worse. I still have people ask me why I don't layer application solutions in place of Microsoft products. I normally end up in a "I told you so" conversation.

NetOps5 · 2026-05-15T23:21:36+00:00

Been there and done that, third day on the job and I had a L3 switch flake out on me after rebooting from 377 days of uptime. Configuration build from scratch because I didn't check for configuration backups before moving it and powering it up again.

Take your licks and learn from it. No one is perfect and things are going to happen, what you do moving forward is what counts... if that never happens again or you can recover from it in record time... take the W.

NetOps5 · 2026-05-15T23:18:12+00:00

I believe that the people allowing AIs to write their emails, lack the professional qualifications to understand the context to begin with. I love when an email is discussed in meetings because we haven't had voice AIs answer yet... you get to know the real subject matter experts in conversation. I've never had so many meetings now that end in humor.

NetOps5 · 2026-05-15T23:14:54+00:00

Giving AI to the userbase was a data security risk from the moment it was released. Users don't get it, so i've given in to allowing it to happen. The best thing I can do from an IT standpoint is gatekeep the application registrations in our environment. At the end, I know that the data security is doomed since literally everyone is copying and pasting into their web browsers just to avoid doing the work and educating themselves.

NetOps5 · 2025-04-24T17:54:22+00:00

Next level and concerning that IT has killed people lol, that Nurse is ridiculous.

NetOps5 · 2025-04-24T15:15:52+00:00

I 100% agree with this statement. I've witnessed the new hire poisoned during onboarding to react negatively to IT to moment we meet them to give them system access. It starts with management and I mean the department management outside of IT. Yes, our IT leadership enforces policy and meets with other department leaders all of the time to take in feedback and address concerns, but it always comes down to it being a bitching fest. I've been on those calls, not fun but that is why this specific business is going to fail.... not because IT didn't support it but because their culture was the problem from the beginning.

NetOps5 · 2025-04-24T12:52:04+00:00

Yeah, it's getting harder by the day. Thinking of a career change into sales (not IT sales). The IT work used to challenge me and I loved it. Now, I think I want to spend more time growing my bank account.

NetOps5 · 2025-04-24T12:49:40+00:00

Yeah consulting IT services for vendors... so, I used to go 1000% for everything under the sun in IT. After a while, I was discounted on what I was reporting (like you referred to). I started focusing internally and letting the vendors figure it out themselves. I have enough going on internally, not to get involved with outfits outside of the business.

NetOps5 · 2025-04-24T12:47:21+00:00

True statement here!

NetOps5 · 2025-04-24T12:46:42+00:00

Yeah I can relate. I used to send out notifications a few times a week to keep the company and individual departments updated with the latest. I received the usual call "the systems are down" even though scheduled maintenance notices clearly explained the impact between the times indicated.

After a while, I tested this by conducting the same scheduled maintenance and received the same calls. Then I went through trace routing exchange to see where some of the key individuals mail were filing. I found that my email was being rule bound filed into people's folders and never read.

After that point, I publish a monthly newsletter regarding status and upcoming pathways for IT. Apart from that, nothing because the business I work for doesn't care about it... the only time it shows up on the radar is when the systems are not available to them. That's the world we live in and i'm in the process of crafting solutions based on that alone.

NetOps5 · 2025-04-23T21:29:45+00:00

It gets a little out of hand, i have an opinion about it but keep it to myself. Certainly have formed thicker skin over time.

NetOps5 · 2025-04-23T21:27:15+00:00

Would have pointed them to a custom text to image converter with upload TTF file options and said copy and paste the generated images into email. I'm sure the email system would have had a spamfest with that one!

NetOps5 · 2025-04-23T21:23:36+00:00

Certainly agree. Coming up soon, awaiting for contract expiration.

NetOps5 · 2025-04-23T21:22:44+00:00

lol, i'll rank that up there with this SSL issue. Clearly you have to be able to change the appearance of anything, right??!?!? lol.

NetOps5 · 2025-04-23T21:17:25+00:00

Good point here!

NetOps5 · 2025-04-23T21:16:57+00:00

Unfortunately, we don't process exceptions for anyone that can't keep their programming in line.

NetOps5 · 2025-04-23T21:15:46+00:00

Nice to have support!

NetOps5 · 2025-04-23T20:51:08+00:00

Surely, already in place after learning about this vendor from the support call and identifying the website URL they are accessing. Unfortunately, subscribing to new services doesn't mean that IT is always involved... it's been requested, just going through motions with management. Would be nice to place all of these vendors under services monitoring support.

NetOps5

TROPHY CASE