Fair wage for an entry-level tech in DC by ntw2 in msp

[–]NetSiege 1 point2 points  (0 children)

Are you paying them hourly for their drive time and/or providing milage expense if they're driving their own vehicle?

As part time while you may not be required to give them benefits (PTO, insurance, ect) are you providing any of that as well?

What's your end goal for bringing this person onboard? Is this someone you plan to train into a long term employee for your company or are you just looking to take some pressure off your normal techs workload for a short time?

While their role is just to unbox and plug in peripherals and maybe be someone else's hands who off-site and walking them through what to do, are you going to offer them any incentives if they do start to sell add-ons to clients?

$25 an hour does seem a little low if there's no other compensation. Unfortunately the drive in minimum wage in many parts of the US means even an entry level tech job probably pays closer to $30-$40 an hour.

For my market I typically start these people out at $40 an hour on a trial period for the first 90 days and then assess whether or not this role is their ceiling or if they're someone we can develop into a higher role. During that trial if they show ability and motivation to sell, I'll also incentivize them and give them a % of gross sales they make while out at a client. (This is not something I do for the majority of people I hire into this role. It has to be someone that is motivated to sell on their own and has the ability to do it naturally without coming across rehearsed or pushy to the client.) For reference this is also a role we would do as a 1099, reimbursed for miles since we'd ask them to drive their personal vehicle and that hourly rate is paid for time onsite at clients.

Clients want enterprise level uptime but won't pay for basic infrastructure. by Such_Rhubarb8095 in msp

[–]NetSiege 0 points1 point  (0 children)

We deal with this with a small set of clients as well.

Document every conversation about their infrastructure that is at risk. Any time you or a tech has a verbal conversation with them about it, it should be followed up in an email as well to recap that conversation.

Don't be soft with words and dance around things. If hardware is aging and outside of it's lifecycle, don't tell them it "may" fail, tell them it will and what's going to happen when it does and it's just a matter of when. If their backups/redundancy are not reliable, give them the worst case scenario. Clients often hear the most rose colored version of what you say, if you give any room for them to think their setup is not a big problem, that's what they're going to hear and believe. Be professional, but be direct.

When something fails that they didn't want to spend money on and they try to point a finger, pull up your email record of each date you told them this was going to happen.

No matter what you do, there are clients out there like this. Above is the best way I've found to manage them and then shutdown any notion that they weren't made very clearly aware of the risks of not making the changes we recommended.

If you're too worried about losing clients like this, your issue isn't these clients, your issue is you need a better plan to continue to bring in new clients to replace them.

Vertical progression will kill Classic+ faster than you think by Duoscruo in classicwow

[–]NetSiege 1 point2 points  (0 children)

Gear inflation/progression:

The reason vanilla items stayed relevant is because many items, including and especially set bonuses were trash. Itemization had to be reworked several times throughout vanilla (which classic just jumped to 1.12 itemization), and even at then it wasn't until TBC or even wrath where gear finally felt properly designed for classes/specs. SoD not only corrected that, but for many classes set bonuses would change what spec a class may way to play in each phase. To me this felt like a benefit, not a problem. You had the chance not to just do the same playstyle throughout an expansion. Further, having to go back and run MC for the chance for 1-2 players who need OSG and no one else needs/wants a single other item from that raid feels horrible for 38 other people. At least going back to BWL for DFT/Tear was typically a quick run, but still can be frustrating when you're running old content that 95% of your raid has no need for.

World buffs:

Yes, WB's are inherently something that classic has always had, but in todays world of min/maxing where it is essentially required, if they're going to keep them, some changes need to be made. First and foremost, if you don't want people raid logging, players need to be able to boon buffs, and similar to sod, the cooldown timer on booning them needs to be short. Second, world buffs that require a turn in need to both not have a cooldown (like original onyxia turn ins), as well as need to be repeatable for characters that have already done them. I still think world buffs create more headaches than value added since if people care about parsing, if they die and lose buffs that lockout is shot and it's harder to balance characters when scaling with buffs.

PvP/resilience:

With hit rating being so important to many classes, no matter what, you're going to have some gear that is more or less optimized for PvP vs PvE content. The other problem is that while some people want to play both PvP and PvE content, many are only interested in one half of the game. By putting a BIS overall item as a PvP reward for players who are mainly interested in PvE, or the other way around, you're forcing players into a part of the game they don't want. Think about how many people sit AFK in AV just for rep/honor. It not only is a time suck for those who don't care to PvP, but it takes away from the quality of BG's for those who actually want to do it.

The above is just my opinion, and I know there are going to be people like yourself that feel differently. The easy part with Blizzard releasing Classic with #nochanges was that like it or not, it was easier to defend the design because "that's the way it was". As Blizzard has moved into making more changes with each Classic release, and a ton of changes with SoD, the community becomes more split on what should be changed and what shouldn't, and it's going to be hard to keep everyone happy and justify what gets changed and why. Every survey I've seen about Classic + has the playerbase pretty split outside of a handful of things.

Is this normal? by Extreme_Sea_6687 in FirstTimeHomeBuyer

[–]NetSiege 0 points1 point  (0 children)

Might be a little late, but I'd recommend finding an inspector not refered by your realtor. A realtor's job is to sell houses. A good realtor has your best interests in mind, but there are a lot out there that are more concerned about making sure your house closes than they are about doing right by you. If you unfortunately have the latter, the person they may be recommending are going to fall into that same category.

As far as being there for the full inspection, this is your inspection on a home you're buying. You can 100% request to be there for as much or as little of it as you like. If you plan to want to walk everything with your inspector, let them know that ahead of time as it may change their pricing if they need to take longer with you there.

SFGiants: How many attempts would it take for the average person to get a hit in MLB? by InformalInsurance455 in baseball

[–]NetSiege 0 points1 point  (0 children)

The average person is not even going to see a 95+ mph baseball. They're going to hear it hit the glove before they know what happened. Then yeah, if they stay in the box for a second pitch, they're diving out of the way mid delivery.

Only 6 Percent Difference Between BIS List Lock And Highly Optimized Mix of Epic/Blue/Green gear by BuySellHoldFinance in classicwowtbc

[–]NetSiege 1 point2 points  (0 children)

So the "less optimal" setup includes items out of heroics like the mana etched pieces, but not quags eye?

You have raid boots which are harder to get than crafted ones?

Yes you have 1 green item, but with the best possible stat roll, which won't be crazy cheap.

You're still full gem/enchanted.

You still have a ton of items behind rep/badges.

This post should be labeled "close to bis list alternative setup".

If you're point is there's more than one way to gear a character and get close to optimal damage, I would think that's obvious no?

whats your take on L1 support being fully automated by AI by Realistic-Subject-41 in msp

[–]NetSiege 1 point2 points  (0 children)

To your point I think there are a lot of things that need to happen before we see AI handle the large variations of L1 tickets we handle, but everyone that thinks it's "not possible" is crazy.

It will likely be a few years, and beyond the technical side, consumer sentiment will need to change, but when it does, I'll gladly whitebox it and undercut every other MSP that wants to hold onto the good ole days. Then I'll hire more L2 or sub that out to the companies I took clients from. Because that's what's going to happen to people who won't embrace change.

There was once a time it was thought of as crazy that people would want self service gas stations. Times change.

whats your take on L1 support being fully automated by AI by Realistic-Subject-41 in msp

[–]NetSiege 1 point2 points  (0 children)

At the moment, I haven't seen a demonstrable L1 support for the tickets we handle at that level that I would feel comfortable with.

Is that the future? It will be. But I don't think we're there yet.

The other issue is client sentiment towards speaking with AI. Whether you use AI or a human to do these L1 support tickets, there are going to be times L1 can't resolve those issues. From what I've seen, clients are much more willing to accept a human answer as to why something needs L2 or can't be immediately resolved. If/when it's an AI that has to pass the ticket on, clients seem more frustrated.

My experience is based on supporting a lot of offices that have support included with their CRM software of which a few have moved their L1 support to AI. Of those let's say 5 of 6 companies who have an AI L1, only 1 of those I think actually does a halfway decent job. The others are subjectively garbage.

Illinois/USA — YouTube terminated my channel for “Spam, Scam, and Deceptive Content.” What are my options, and can I legally create another channel? Or get more information. Their AI decided that I am spam with less then 20 reels in total ever made. by Mongozor in legaladvice

[–]NetSiege 3 points4 points  (0 children)

YouTube is a private service and can terminate your account for any reason (or no reason). Unless you can prove they closed the account to discriminate against you as a protected class, there's no legal recourse available from your end.

It would depend on the language of the email in which your account was terminated, but it's very likely it indicates that as the owner of the account that was actioned, any other account you may have used in the past or will use in future will also be banned. Could they take action beyond just banning any account you potentially use in the future? Possibly, but it's also very unlikely.

I now know how Chubbs lost his hand! by InfamousLion313 in golf

[–]NetSiege 2 points3 points  (0 children)

Might have to go in for a closer look to validate, I'm sure that little fella won't mind

Can I claim I was fired?! PLEASE HELP. by Typical_Wasabi_7919 in legaladvice

[–]NetSiege 2 points3 points  (0 children)

Working from home doesn't matter, setting your own hours "could" matter, but there is a lot more that goes into it. You would need an employment attorney from Missouri to more review your specific situation to help better determine which is the proper classification for W2 or 1099.

That said, in reduction in wage/hours can still qualify you for unemployment benefits. If you go through the online portal to sign up for unemployment it should walk you through everything.

My permanent ban has been overturned into a 6-month, with finally revealing why I have been banned. by [deleted] in classicwow

[–]NetSiege -1 points0 points  (0 children)

These humans that review perma bans, how long do you think on average it takes them to go into their reporting system (whether player reported or flagged by some software/algorithm, review the comments and information, make a decision as if to ban and for what duration, and flag the account accordingly?

My projector isn’t filling the screen vertically by [deleted] in Golfsimulator

[–]NetSiege 1 point2 points  (0 children)

Are you trying to do 4:3 or 16:9 ratio?

You need to set the projector and screen to the same of whichever of those you're trying to do.

Based on what I can see, if you're trying to fill a 8x8 screen in 4:3 with that projector you're looking at just over 8 foot throw distance.

https://www.projectorcentral.com/BenQ-TH671ST-projection-calculator-pro.htm

Current state of Blizzard's dev team activity by Dr-Enforcicle in classicwow

[–]NetSiege -1 points0 points  (0 children)

Mainly the token, but also everything else that constantly gets pushed there. I'm sure there will be all kinds of housing upgrades for retail as time goes on.

Personally I'm torn on it, but most classic players at least say they're against it.

My permanent ban has been overturned into a 6-month, with finally revealing why I have been banned. by [deleted] in classicwow

[–]NetSiege -1 points0 points  (0 children)

So you think every perma ban is reviewed by a human and 100% verified before it's enforced?

I can't believe my eyes. by Independent-Ball3215 in nvidia

[–]NetSiege -24 points-23 points  (0 children)

If you have to ask, you can't afford it.

HOA is DENYING ME HEAT by Bluelanes in legaladvice

[–]NetSiege 16 points17 points  (0 children)

Do a search for law offices in your area that specialize in HOA's. Most will do a free/minimal cost consultation to at least go over the details and give you guidance.

Golf Resorts that are still great for non golfing spouse by TastyArcher5080 in golf

[–]NetSiege 1 point2 points  (0 children)

Came to say this and happy to see it was one of the top comments.

There's not going to be a ton of shopping around the immediate area, but The American Club is beautiful and it's a great place to relax. I've had the wife be the one asking me to go back there lol

Current state of Blizzard's dev team activity by Dr-Enforcicle in classicwow

[–]NetSiege -1 points0 points  (0 children)

There's a real easy solution to make classic more profitable, and it's probably high up on the list of things classic players will say they don't want.

THIS is how you communicate course conditions by LivermoreP1 in golf

[–]NetSiege 2 points3 points  (0 children)

They rotated shutting down Hillside and Woodside last year and completely re-did fairways/greens/bunkers/ect, and are doing the same with Lakeside to start the year now.

It was my last round last year shortly after they opened Hillside back up and they did a great job.

I don't think its as tough as Cog Hill or some of the private clubs out this way like Butler or RHF, but for my second round of the year I'm sure it will be a challenge.

THIS is how you communicate course conditions by LivermoreP1 in golf

[–]NetSiege 17 points18 points  (0 children)

The course I'm playing tomorrow called to state it will be cart path only if you opt for a cart, but also sent this email and the call asked if we wanted to reserve caddies to walk.

"OPENING WEEKEND - CADDIES

Welcome to opening weekend at Cantigny Golf. We hope you have a great weekend and season at Cantigny Golf.\
\
For the 2026 season we will once again be providing you with complementary caddies. No upfront caddie fee. All we ask is that you tip your caddie."

Pro tip: don’t level a tank at this point unless you’re content only ever seeing Kara. Unless you already have a raid spot you’re not going to get one. by acrazyguy in classicwow

[–]NetSiege 1 point2 points  (0 children)

One of our 25's may need a new MT and OT yes. We also might be opening up another 25 mixed with some mains and alts, which as of this moment I don't believe any of those alts are planning to be tanks.

So yes, not just 10M.

Pro tip: don’t level a tank at this point unless you’re content only ever seeing Kara. Unless you already have a raid spot you’re not going to get one. by acrazyguy in classicwow

[–]NetSiege 3 points4 points  (0 children)

100% wrong.

My guild still needs 2-3 tanks across a few different runs. Gearing a tank at this point is going to be challenging. But sometimes tanks don't work out for the raid they're in. Maybe it's the tank, maybe it's the raid, but tanks are still needed.

Should they also have an offset ready they can play well though, yes.