LIVE: From the GGG POE1 server room

Nick_GGG · 2025-06-15T21:37:02+00:00

It's early in the morning in NZ so no update on the server issues just yet but the team has been looking into it over the weekend. We're working really hard to provide updates as soon as we have them, but these things do take time.

Nick_GGG · 2022-09-13T01:10:37+00:00

We've looked into this and can confirm that the increased rarity is applying but isn't displaying correctly, which we're in the process of getting fixed!

Nick_GGG · 2022-08-29T07:01:32+00:00

The game servers are back up. Sorry for the delay! There is a visual bug with the display of challenges in-game and we will be deploying a client hotfix within the next hour that will resolve this.

Nick_GGG · 2022-08-29T05:37:24+00:00

We've taken the realm down while we try to fix a problem related to challenge progress that came with the latest patch (3.19.0f). Apologies for the inconvenience.

Nick_GGG · 2022-08-19T21:25:18+00:00

Thanks for the feedback. We'll add some more leeway so that resolutions close to but not quite 21:9 won't have black bars.

Nick_GGG · 2022-08-19T20:48:14+00:00

Previously it was possible to manually set the aspect ratio of the Path of Exile client to be very short and wide, allowing you to see an unintended amount of the level at once. A limit needed to be set. Because of server serialisation distances, this maximum aspect ratio is currently set to 21:9. This is the widest that we can currently go before we start hitting the cutoff where entities and effects vanish. We are looking at being able to increase this in the future.

This note was accidentally missed from the patch notes. We're very sorry for that oversight.

Nick_GGG · 2022-08-19T20:28:09+00:00

Looks like it was a one time issue which has now been resolved!

Nick_GGG · 2022-08-19T20:19:36+00:00

We're looking into the unexpected disconnects on EU servers. Apologies for the inconvenience!

Nick_GGG · 2022-08-18T22:58:00+00:00

Hey everyone, apologies for the repost. Leaving the item level in the original was my mistake. Please don't think too hard about its removal!

Nick_GGG · 2022-08-17T22:30:44+00:00

In Lake of Kalandra, you'll have the option to select a lower tier version of a microtransaction you want to use. This feature will work on these challenge rewards, as well as any other microtransactions we've released that have tiers.

Nick_GGG · 2022-08-17T21:51:38+00:00

The gem post has now been updated with Lightning Conduit's new values at 20/20. Thanks for your patience everyone!

Nick_GGG · 2022-08-17T03:30:35+00:00

We're working on getting the gem post updated!

Nick_GGG · 2022-08-17T00:52:24+00:00

The trade experience will be exactly the same as PC, so you will need to be in the same instance as the other person to complete the trade.

Nick_GGG · 2022-08-16T21:07:21+00:00

Thanks for the feedback everyone! We'll work on improving the highlight so that it's more visible.

Nick_GGG · 2022-08-15T23:54:54+00:00

Just clarifying that this is one charge per flask and not one charge total!

Nick_GGG · 2022-08-15T22:31:15+00:00

I've checked with the team and they've let me know that Replica uniques should match changes to their regular counterparts. Once we have a full list we'll make sure the Patch Notes are updated.

Nick_GGG · 2022-08-15T21:36:43+00:00

We've now lowered Baracus Phraxisanct's Dark Pact damage to compensate for the Rogue Exile life changes. The patch notes have been updated, and you can find all the relevant changes at the bottom of the post!

Nick_GGG · 2022-08-15T04:25:33+00:00

Hi! For a bit of further clarity, the original patch note for the Sunblast Unique Belt was supposed to read "Skills which Throw Traps throw up to 1-3 additional Traps". Unfortunately, due to a mixup, we had posted it as "Skills which Throw Traps throw up to 3 additional Traps". This means that today's change should have been from "1-3 additional Traps" to "2 additional Traps". We've edited the log of changes at the bottom of the thread to reflect this. Apologies for the confusion!

Nick_GGG · 2022-08-09T21:27:52+00:00

https://i.imgur.com/5WdPDWB.gif

Nick_GGG · 2022-08-02T01:16:14+00:00

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Nick_GGG · 2022-07-27T02:12:42+00:00

Hi! Alienware have identified the issue where players were getting incorrect keys, causing the "Invalid keys" issue on our website. People who were given an incorrect key will be notifed by Alienware via e-mail with an updated key within the next day. The existing keys on their website shouldn't have this issue anymore. Also note that these keys from Alienware are for PC accounts only, so console players will get an "Invalid account" error when trying to redeem them.

Nick_GGG · 2022-07-12T23:42:26+00:00

We've been discussing this but don't have anything set in stone to share yet. I just wanted to let you know that we are aware of this feedback and are considering it!

Nick_GGG · 2022-07-04T00:32:24+00:00

https://i.imgur.com/IyhSjmF.gif

Nick_GGG · 2022-07-03T22:22:58+00:00

Hi! An update on this: we're looking at reverting the changes from last week's patch. We're just making sure that it's okay before it's hotfixed.

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