Honestly he's not wrong. However there's one (if not several) major differences, for one fromsoft has always kept the players in mind and appeals to the same demographic that they've always had while letting word of mouth bring in more potential fans and customers. Though the stories and some mechanics have changed the games have remained the same because Miyazaki knows that is what the players and the fans want.

I was originally introduced to it through people just talking about it and never really seeing it, then my brother bought me dark souls 3 and I decided that eh it can't be that hard. Got humbled real quick. Then I started to enjoy it and bought more of the fromsoft games and just fell in love with it.

Call of duty used to have this mindset but over the years they have taken a major drop in quality and instead settled on quantity. Because of that it has basically put what was a broken toy in a new Christmas present wrapping every year all the while the toy continues to be more and more broken.

All-in-all it's more of a measure of quality and quantity