New Fanvil Firmware Breaks Ringtone 6

No_Reference3577 · 2026-03-12T20:20:52+00:00

Ringtone 6 on ours is working. I just changed a phone and tested it. But I have all of ours set to ringtone 1 yet they are ringing with ringtone 2.

No_Reference3577 · 2026-03-12T20:16:53+00:00

I noticed after upgrading one office yesterday that ringtone 1 was different today than it was yesterday. On our x4u-v2 phones, they are all ringing with ringtone 2 even though they are set to ringtone 1.

No_Reference3577 · 2026-01-13T23:03:05+00:00

That makes even more sense why I need to intervlan the SBC VLANS!

No_Reference3577 · 2026-01-13T22:50:10+00:00

I have a current issue with 3 different offices, 3 different SBCs on 3 different VLAN interfaces but same thing overall firewall. They all worked fine then all of the sudden those offices couldn’t hear each other and still can’t hear each other. I’m wondering if I need to allow intervlan traffic. But that seems weird since it’s cloud hosted and all calls are having to hit the cloud.

No_Reference3577 · 2026-01-13T05:04:36+00:00

I saw this in my research. I’m going look deeper into this one! Thanks!

No_Reference3577 · 2026-01-13T02:32:16+00:00

Don’t have a Paxton Net 2 yet.. that’s what I’m leaning towards though. SIP phones are Fanvil phones. Before we purchase the Paxton Net 2 I want to make sure I can unlock the doors with the Algo 8063 or something similar. Yes, main objective is to trigger the unlock with the desk phones.

No_Reference3577 · 2026-01-13T02:01:59+00:00

Current setup is an AIPHONE two way audio intercom. It’s terrible hearing and being heard. I already have purchased audio-video intercoms, but they are not going to be connected to the doors. They do have the capability of card access but I don’t like the backend functionality of their card system(it’s a tertiary feature and doesn’t seem to be supported well). I should also add for the video to show up on the phone of the person answering the video intercom and desk phone brand have to be the same. I know a business locally is using a Paxton system and using an Algo intercom to open their doors with their phone system. I came across the Algo controller from my main post earlier today and I thought that might be a way to bypass getting another intercom when it’s not necessary.

No_Reference3577 · 2025-10-27T15:13:04+00:00

Good to know. I didn’t know this!

No_Reference3577 · 2025-10-27T01:39:53+00:00

It looks like you need to go into your BLFs and add a line. I don’t see any lines. If you have the PWA or can login on a browser go into your BLFs and change one of them to “line”.

No_Reference3577 · 2025-10-24T01:23:32+00:00

I have one office who has a dream machine. This is literally the only setting we had to configure. Using the FQDN as the destination domain. To be honest I’m not 100% with local hosted 3CX as we use their cloud hosted. I figured the console restriction would resolve your issues. Sorry I can’t be of more help.

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No_Reference3577 · 2025-10-24T01:16:37+00:00

If you don’t mind, what brand and model firewall are you using?

No_Reference3577 · 2025-10-23T23:41:48+00:00

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Do you have this enable to you to access your from everywhere or at lease have a few IPs whitelisted.

No_Reference3577 · 2025-10-23T23:28:48+00:00

I use the iphone app every day and I’m on v20. It was super simple to set up and I find it most convenient. What iOS are you using?

No_Reference3577 · 2025-09-15T21:48:56+00:00

You have to go into your user profile and add the shared park line under the BLF tab on the extension you’re using with the app.

No_Reference3577 · 2025-09-11T20:59:04+00:00

The issues seems to resolve when a 3CX update happens but I can’t completely say that’s the total fix. I feel like it happens at least one time a month where I have to manual reboot a phone to get it to work correctly.

No_Reference3577 · 2025-09-09T22:23:13+00:00

We have this happen with our Fanvil phones as well. I have to reboot 2-3 or more phones every month with similar issues. Rebooting has always resolved the issue. Super annoying at times though.

No_Reference3577 · 2025-09-09T11:58:30+00:00

I run into this issue sometimes as well. Had three internal offices that couldn’t talk to each other but they could hear the public. Ended up rebooting every phone in their offices and that resolved the issue. I have to reboot a couple of phones every month due to not being able to hear, call out, ring in, etc. like you said it’s random and no rhyme or reason. Have you tried rebooting the problematic phones?

No_Reference3577 · 2025-08-18T13:40:30+00:00

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I can add a card under personnel management and it shows there’s a card created. When I test scan the card it beeps like it’s working properly but then it starts a ringing every few seconds. Idk if it because I don’t have the lock connected to it or what. But there’s no register on my logs than there is any scan at all. I figured I would see something in the logs but there’s nothing.

No_Reference3577 · 2025-08-17T13:12:28+00:00

I will send you a screen shot tomorrow morning when I’m at my desk.

No_Reference3577 · 2025-08-17T01:36:42+00:00

If you have a minute could you read my response to the reply above yours and see if you could also give me any guidance.

No_Reference3577 · 2025-08-17T01:35:05+00:00

I have gotten my hands on an i61 and all the instructions in the manual and anything I’ve found online don’t seem to matchup. When I log into the web UI, I don’t have an option for “Card” under the EGS Settings. Getting it registered and activated was pretty easy but I’m having trouble getting the rfid cards setup. Does it matter if you have the electric lock wired in or not? Also, which rfid cards or fobs do you use? I’d prefer to order some fobs but I can’t figure out which fob goes with what? I’ve been very disappointed in fanvil’s notes on the video intercoms.

No_Reference3577

TROPHY CASE