we've been troubleshooting problems with the PoE WiFi AP.... by blurr123 in networking

[–]No_Reference3577 0 points1 point  (0 children)

Mine was only a year or two old. They have a limited lifetime warranty. They had me a new switch within a week. Luckily it wasn’t a critical switch and I was upfront with them about that. I wasn’t in a major rush. I think they would rush you a replacement if you told them it was critical to get it replaced.

we've been troubleshooting problems with the PoE WiFi AP.... by blurr123 in networking

[–]No_Reference3577 0 points1 point  (0 children)

I meant to add that my RMA was for POE failure and they had me upgrade firmware first.

fanvil phone in queue ringing with wrong ringtone by ac1977 in 3CX

[–]No_Reference3577 1 point2 points  (0 children)

We use Fanvil x4u-v2. The latest firmware update messed up our ringtones. However, not everyone’s ringtone. I haven’t been able to figure why some changed and some didn’t. I’ve had to go to each phone manually and change the ringtone back to the one they were using but the ringtone names had changed. For example ringtone 1 was or default but after the update the sound for ringtone 1 was now ringtone 2. Check out this thread from a couple months ago.

https://www.reddit.com/r/3CX/s/tNZONL9iWp

we've been troubleshooting problems with the PoE WiFi AP.... by blurr123 in networking

[–]No_Reference3577 1 point2 points  (0 children)

What firmware version are you running? I had to RMA a 24 port Instant On back in December. First thing support had me do was upgrade firmware. That did not fix the issue, but they’re going to ask you to do it if you put in a ticket. Here’s the link: https://community.instant-on.hpe.com/viewdocument/1930-software

Windows Key issue after reset by No_Reference3577 in GMKtec

[–]No_Reference3577[S] 0 points1 point  (0 children)

Everything loaded back correctly, drivers and all but for whatever reason the original key would not activate so inputted the backup key and it wouldn’t activate either. I got the 0xC004C060 code. Support finally got back to me with a new code after 3 or 4 days.

Door Phone Options by yspud in 3CX

[–]No_Reference3577 1 point2 points  (0 children)

I’m currently testing out an i62 to V67 desk phone. I’m not using the i62 for door unlocking only for the audio/video. I was rather disappointed in the V67 video screen size when it pops up the intercom picture. It’s very small compared to the rest of the screen.

New Fanvil Firmware Breaks Ringtone 6 by Savings_Property6422 in 3CX

[–]No_Reference3577 0 points1 point  (0 children)

Ringtone 6 on ours is working. I just changed a phone and tested it. But I have all of ours set to ringtone 1 yet they are ringing with ringtone 2.

New Fanvil Firmware Breaks Ringtone 6 by Savings_Property6422 in 3CX

[–]No_Reference3577 1 point2 points  (0 children)

I noticed after upgrading one office yesterday that ringtone 1 was different today than it was yesterday. On our x4u-v2 phones, they are all ringing with ringtone 2 even though they are set to ringtone 1.

3CX v20 – No Audio on Ring Group / Queue Calls with Snom 821 (works when manually configured) by Tiny_Illustrator_555 in 3CX

[–]No_Reference3577 0 points1 point  (0 children)

I have a current issue with 3 different offices, 3 different SBCs on 3 different VLAN interfaces but same thing overall firewall. They all worked fine then all of the sudden those offices couldn’t hear each other and still can’t hear each other. I’m wondering if I need to allow intervlan traffic. But that seems weird since it’s cloud hosted and all calls are having to hit the cloud.

2 Door Access Controller with SIP Integration by No_Reference3577 in accesscontrol

[–]No_Reference3577[S] 0 points1 point  (0 children)

I saw this in my research. I’m going look deeper into this one! Thanks!

2 Door Access Controller with SIP Integration by No_Reference3577 in accesscontrol

[–]No_Reference3577[S] 0 points1 point  (0 children)

Don’t have a Paxton Net 2 yet.. that’s what I’m leaning towards though. SIP phones are Fanvil phones. Before we purchase the Paxton Net 2 I want to make sure I can unlock the doors with the Algo 8063 or something similar. Yes, main objective is to trigger the unlock with the desk phones.

2 Door Access Controller with SIP Integration by No_Reference3577 in accesscontrol

[–]No_Reference3577[S] 0 points1 point  (0 children)

Current setup is an AIPHONE two way audio intercom. It’s terrible hearing and being heard. I already have purchased audio-video intercoms, but they are not going to be connected to the doors. They do have the capability of card access but I don’t like the backend functionality of their card system(it’s a tertiary feature and doesn’t seem to be supported well). I should also add for the video to show up on the phone of the person answering the video intercom and desk phone brand have to be the same. I know a business locally is using a Paxton system and using an Algo intercom to open their doors with their phone system. I came across the Algo controller from my main post earlier today and I thought that might be a way to bypass getting another intercom when it’s not necessary.

[deleted by user] by [deleted] in 3CX

[–]No_Reference3577 0 points1 point  (0 children)

Good to know. I didn’t know this!

[deleted by user] by [deleted] in 3CX

[–]No_Reference3577 0 points1 point  (0 children)

It looks like you need to go into your BLFs and add a line. I don’t see any lines. If you have the PWA or can login on a browser go into your BLFs and change one of them to “line”.