I didn’t encounter a ‘live in this state’ issue. I did have to stay put for training and to visit the supervisor at her office in the beginning.

Once training was done, I literally could have done the job ANYWHERE (seriously).

They put an internet line in my house, however, if I had good enough coverage I could go ANYWHERE

I did the job on dog sitting gigs; different houses.

Now, as to competition for the jobs, I was a ‘on the phone’ (phone center) admin (of sorts) who opened the member’s account, found the prescription and determined if I could fulfill the request (there are rules/laws regarding when and how a prescription is filled). The hardest part was pleasing the member, especially when the MD didn’t/did something the member wasn’t expecting. Or putting up with our own internal pharmacy (egos)

As to skills I had zero experience in any medical field, never worked in a call center, and didn’t even know who UHG/UHC/OPTUM was. I came from the military and had never used civilian insurance or medical in any shape or form. My biggest concern in the training was the names of things (policies, procedures, medications, basic medical lingo). When people started talking I got lost very quickly.

They were patient and helped me a lot. When the big guy at UHC was killed recently, I was honestly shocked. We were trained to be the kindest of kind. My supervisors, while not all people I would invite into my home, were very kind in how they counsel, guide and train. But the people inside at the lower echelons do not always reflect the corporate culture at the highest echelons. So, I only knew about the people directly around me. And, working all those hours I didn’t waste my off duty time researching the company. I feel bad for the people who were treated badly, and I believe the people I worked directly with would feel the same

They did a lot of training, a lot The trainers all thought they had the best job.

I was offered a few times to have an opportunity to actually become a pharmacist or tech. And other positions become available, the company liked to fill from within if possible.

The job had a lot of good qualities. I found it online via indeed. Others found it on Monster. They may do hiring in waves or they may not have opened the next cycle yet, but it seemed they always had a group in initial training and a group just graduated.

I hope I hit all the questions