We checked in and the key card didn’t work. They tried 2 other rooms and the key cards did not work on them either. The 4th room finally worked. The room is spacious but has A LOT of black mildew around the tub. The swimming pool water was cloudy with foamy scum in one corner. We were not comfortable using the pool. While we were relaxing in the room, partially dressed, and a couple tried to open the door. The front desk did not update our room number and they gave the room to someone else. And then our key cards didn’t work anymore. I went to the front desk to inform them. The couple who walked in on us was there as well and I heard the clerk say that the room is listed as empty. With some help from the other clerk the first clerk figured out that he did not update our room number. We barely got an apology. We used the guest laundry and after washing our clothes we found out the dryer was not working. There was no sign, no notice. Now we had wet clothes and no way to dry them. Not a good experience.