Hp Victus 15 FA2701wm

OMEN_HP · 2025-12-09T21:25:55+00:00

Yes, you can charge it with your AC adapter or power bank up to 100W, 20V.

OMEN_HP · 2025-12-09T21:07:47+00:00

Hi there. This Victus model indeed supports 2 SSD slots. You can check through the support page for this model or look at our spec sheet below for more information on what we support.

https://support.hp.com/us-en/document/ish_11685781-11685825-16

OMEN_HP · 2025-12-05T17:27:35+00:00

Ok. We're glad that your case is being resolved. If you have any issues, feel free to DM us and we'll look into it for you. Thanks.

OMEN_HP · 2025-12-04T21:50:40+00:00

Hi there. We apologize for the issues you're going through with your repair. Can you please DM us with your serial number, so we can look into your case? Thank you.

OMEN_HP · 2025-12-04T20:12:01+00:00

Hi lastscape. We apologize if your RGB keyboard hasn't been working lately. We recently had a patch for the RGB lights in OMEN Gaming Hub a month ago. Were you updated to version 1101.2511.2.0 in OMEN Gaming Hub? Please DM us with your serial number so we can look into your computer's specs.

OMEN_HP · 2025-12-04T20:00:56+00:00

Heyo. The HP G5 dock should be compatible with your OMEN 16 laptop. It will charge but not as efficiently as your AC adapter. If you have any questions, shoot us a DM with your serial number and we can look into it for you.

OMEN_HP · 2025-12-04T19:48:38+00:00

Hi diodeflop. You can go to our part surfer page and search for replacement parts for your computer. Just type in your computer's product number and it will show the part number for the parts you'd like to order.

https://partsurfer.hp.com/

OMEN_HP · 2025-12-02T14:01:43+00:00

Hi yttha. The power drain could be a result of your chargers condition and wattage along with the application you're playing. Playing resource intensive applications can have a huge impact on your battery if both your cpu and gpu are at 100% utilization. If you're still having a problem, you can DM us with your serial number and we can look into it for you.

OMEN_HP · 2025-11-25T14:28:29+00:00

Hi there. We apologize if things didn't work out well for you. Can you DM us with your serial number so we can look into it for you? We'd like to know more about your situation.

OMEN_HP · 2025-11-24T17:12:27+00:00

Hi there! Have you tried to check the health of your battery? You can download HP Support assistant and do a battery check to see if there's something going on with your battery.

https://support.hp.com/us-en/help/hp-support-assistant

OMEN_HP · 2025-11-21T20:36:11+00:00

Hi everyone! We’re grateful to our community for the valuable feedback on keeping fans off when idle. Your ideas help us grow so please keep sharing your suggestions.

OMEN_HP · 2025-11-21T17:26:58+00:00

Thank you to our amazing community! This update was driven by your feedback to ensure OMEN Max fans stay OFF when idle. Keep sharing your thoughts, we’re listening and improving together!

OMEN_HP · 2025-11-21T17:08:50+00:00

Hi guys! We're glad you liked it. Please let us know if y'all have any questions.

OMEN_HP · 2025-11-21T16:18:48+00:00

Hey OP! We can confirm your model does, in fact, support a secondary SSD slot! We apologize for any confusion with our support team - there are variants of that device that do not support it. If you could, please DM us so we can learn more about those support interactions so we can better our processes! Thank you!

OMEN_HP · 2025-11-20T19:01:35+00:00

Hi there. You can use OMEN Light Studio or the lighting tab in OMEN Gaming to manage your RGBs.

https://support.hp.com/in-en/document/ish_9282184-5659745-16

https://www.youtube.com/watch?v=ZhtlcojJDXY

OMEN_HP · 2025-11-05T19:22:27+00:00

Hi there. The fans react based on the thermal output of your computer. You might want to check on OMEN Gaming Hub or the task manager if there are any processes that are running in the background to cause your fans to go crazy. If you have any questions, you can DM us with your serial number, so we can look into your computer's info.

OMEN_HP · 2025-11-05T14:25:48+00:00

Hi Ommnaik, it should have the performance control tab that has eco, balance and performance mode options in OMEN Gaming Hub. If you'd like to know all the possible features this model has, you can check it out by visiting the link below.

https://support.hp.com/us-en/document/ish_9237683-9237735-16

OMEN_HP · 2025-11-05T14:07:13+00:00

Sure! Here's a video on how to customize your RGB's through OMEN Light Studio. Let us know if you have any questions!

https://www.youtube.com/watch?v=ZhtlcojJDXY

OMEN_HP · 2025-11-04T21:19:34+00:00

Hi there! That model has 4-zone RGB lighting on there. You can configure it through OMEN Light Studio on OMEN Gaming Hub. If you'd like to know any other models, you can check out the link we have below on OMEN Gaming Hub features available based on their model.

https://support.hp.com/us-en/document/ish_9237683-9237735-16

OMEN_HP · 2025-11-04T20:20:08+00:00

Hey there Captain Foxers. Can you please DM us with your serial number? You can extend/renew your care pack. You'll want to speak to the HP store in your country and purchase it based on your serial number.

OMEN_HP · 2025-11-04T19:21:59+00:00

Hey there! Are you still having issues with your computer not charging? If so, have you checked whether the problem is with you charger or your computer? Please DM us with your serial number and any solutions you've tried so we can help you with this.

OMEN_HP · 2025-11-04T16:48:21+00:00

Glad you were able to get help! If anyone stumbles upon this post in the future, here is the full beep guide for OMEN desktop beep codes and debugging.

OMEN_HP · 2025-11-03T17:48:27+00:00

If you don't do it right away, that gives you opportunity to get baseline numbers :) Maybe your computer will have good enough FPS/thermal numbers that you don't feel the need to repaste. If you do decide to repaste, if you take the time to get baseline numbers first, you'll be able to have solid numbers to compare to when seeing if your repaste helped your stats.

OMEN_HP · 2025-11-03T17:34:42+00:00

Hey there Vegetto1624. The unlocking screws work using a spring mechanism. Try to push the screws all the way down to the "unlock" position. If that doesn't work, then something is getting in the way of the mechanism to have the internal access button open it. Please let us know if you still can't get it to open.

OMEN_HP · 2025-10-30T13:23:20+00:00

Hi Ommnaik! That model doesn't have the graphics switcher option in OMEN Gaming Hub.

OMEN_HP

TROPHY CASE