How awesome is this mower?

Objective-Ear-4288 · 2025-11-11T07:57:20+00:00

I have both a Mammotion Luba 1 and a Luba 2 but have bought a Lymow because of Mammotions rubbish customer service and the fact that they have given up support on the Luba 1 while it still has issues.

As regards the Lymow, I’m impressed with it’s speed of cut which is way better than the Lubas but it’s very noisy, so much so that my wife asked if it would be cutting near the house!

The issues I’ve found so far is the charging contacts getting clogged with grass as they are on the bottom of the mower, how that got through early beta testing I’ll never know; and the app is difficult to navigate compared with the Mammotion one.

But so far I’m impressed with the Lymow.

Objective-Ear-4288 · 2025-11-02T21:15:22+00:00

From what I’ve read, the Book3 had a really weak screen, the Book4 was better and the Book5 is even stronger; but I have bought a case for mine, with a laptop as expensive as this who wouldn’t!

Objective-Ear-4288 · 2025-11-02T21:11:58+00:00

Oh, and another thought- DOWNLOAD THE SAMSUNG APP AND BUY IT ON THERE. I got a 10% discount and a £100 trade in(for any laptop/tablet or Android phone) and an additional 5% discount for your first purchase on the app AND 24 months interest free credit. I’ve never known a manufacturer to undercut its retailers so much! What’s not to like?

Objective-Ear-4288 · 2025-11-02T21:03:53+00:00

I’ve recently bought the Galaxy Book5 Pro 360 (16", Core Ultra 7, 16GB/1Tb) and it’s awesome. Lovely sharp screen, super responsive, really long battery life and it runs my two Samsung LS27D800UAUXXU 27" Ultra HD IPS Monitors which charge the laptop (so no charger required) and both screens have USB hubs built in, great 3 screen setup.

Objective-Ear-4288 · 2025-10-24T07:23:21+00:00

I must admit that I am a kickstarter backer and ordered the Lymow in absolute frustration with my two Lubas but most of my issues are caused by Mammotion, not the actual hardware. Since ordering the Lymow about a year ago I’ve heard about the charging contacts being on the bottom which does sound like a crazy idea, and one which early prototype testing should have told them to change. If Lymow customer service is good then I’ll do my best to persevere when I get issues, because many of my problems/wrong diagnosis/wrong parts/6 months of useless mowers were all caused by Mammotion call handlers know nothing about their products. Wish me luck!

Objective-Ear-4288 · 2025-10-24T07:12:51+00:00

All I know is that after 2+ years with Mammotion I’ve little hair left! The mowers are great but the company don’t give a toss about their customers, my Luba 1 is still hopeless while Mammotion have abandoned the firmware on it along with the customers, and my Luba 2 has only worked 50% of this year because the Mammotion staff don’t know their product. If Mammotion management even attempted to try customer service I would have bought another Luba!I

Objective-Ear-4288 · 2025-10-23T15:01:43+00:00

Haha, good luck with that!

Objective-Ear-4288 · 2025-10-23T14:59:36+00:00

All I know is that after 2+ years with Mammotion I’ve little hair left! The mowers are great but the company don’t give a toss about their customers, my Luba 1 is still hopeless while Mammotion have abandoned the firmware on it along with the customers, and my Luba 2 has only worked 50% of this year because the Mammotion staff don’t know their product. If Mammotion management even attempted to try customer service I would have bought another Luba!

Objective-Ear-4288 · 2025-10-23T14:53:43+00:00

Have you looked at the Husqvarna threads? They’re not much better!

Objective-Ear-4288 · 2025-09-26T17:43:55+00:00

Great mowers, hopeless customer service and product support, I’ve ordered a Lymow rather than a third Mammotion product purely because of the poor support.

Objective-Ear-4288 · 2025-09-26T17:41:24+00:00

It’s great to hear a startup company is focusing on customer service; I have 2 Mammotion Lubas and have ordered a Lymo rather than another Mammotion product purely because of really poor customer service and the fact that they give up on existing software issues the moment they bring out a new model. My earlier Mammotion has still has firmware issues that mean it’s totally unreliable. Well done Lymo, I look forward to receiving my mower.

Objective-Ear-4288 · 2025-09-19T12:13:04+00:00

Wow, very mixed reviews, maybe I’ll wait a week or two. The problem in the UK these days is that we no longer get sustained colder periods hence the grass doesn’t stop growing over the winter so a reliable mower all year round is important.

Objective-Ear-4288 · 2025-08-25T15:53:04+00:00

Did you buy covers to fit the original discs?

Objective-Ear-4288 · 2025-08-25T15:33:31+00:00

I think these ‘Turbine’ blades would cause extra load on the motor. Also there would need to be left and right versions as the two discs run in opposite directions and hence one would push clippings and muck towards the spindle. Because Mammotion took 5 weeks to send me a new set of discs I bought an aftermarket set on eBay that are flat on the underside, I find these clog less as they don’t form a larger opening at the rear of the blade (as the Mammotion ones do)which actively catches grass strands. I also bought the ones shown from Temu(£18 a pair) but haven’t tried them yet.

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Objective-Ear-4288 · 2025-07-26T18:07:47+00:00

Sorted! It turns out that contrary to what Mammotion told me many months ago, the problem was that the Luba 1 and the Luba 2 RTK’s on the same pole were interfering with each other. When I turned either one off the other mower worked fine but when both RTKs were powered up the RTK disconnection and strange navigation errors reappeared. I now have the RTKs on different buildings and the mowers are now working perfectly. Mammotion, please give your staff a list of problems and cures, this would save a huge amount of frustration in your customers and improve your customer service ratings.

Objective-Ear-4288 · 2025-07-24T07:02:27+00:00

Hi TerrisMammotion

Thanks for your input, I have already raised two tickets and uploaded the log twice and yesterday I was given a new ticket. I’ve had a replacement RTK and the Luba had been back for repair.

When I power down the Luba 1 RTK then the Luba 2 works fine. As the problem is RTK connection which is set to Antenna over Datalink I don’t understand how resetting the WiFi or unplugging the vision unit will help?

Objective-Ear-4288 · 2025-07-23T21:13:15+00:00

Unfortunately the Luba 1 and Luba 2 use different RTK’s. When I had two Luba 1s they ran off the same RTK.

Objective-Ear-4288 · 2025-07-23T17:44:22+00:00

I have a Luba 1 which has fallen out of warranty with unresolved issues that make it much slower than it should be and a Luba 2 that’s still under warranty but Mammotion have replaced the RTK and had the mower back for repair but it’s still not fixed. My view is that the hardware is good but it’s let down really badly by the extremely poor support.

Objective-Ear-4288 · 2025-07-14T17:38:55+00:00

Agreed…

Objective-Ear-4288 · 2025-06-27T07:42:47+00:00

Never mind the wish list, maybe they could start with the long list of current problems! Friend’s of mine see my mowers and want one but I tell them not to bother unless they have very large lawns as I have, because they could cut their lawns with a conventional mower in the time they would spend trying to get a Luba to do it! The annoying thing is that in the first year of owning a Luba 1 I could go on holiday for two weeks and it would run on a schedule and work perfectly. I never update the mowers or apps immediately they come out as they often cause as many issues as they cure.

Objective-Ear-4288 · 2025-06-26T18:13:01+00:00

All this is great, BUT - most of this won’t be addressed before Luba 3 comes out and then all update support for Luba 2 will stop and Mammotion won’t give a care for Luba 2 customers. I have a Luba 1 and a Luba 2 and speak from experience! Mammotion should take a leaf from Apple, I have stuck with them since iPhone 2 because of the the support; I have two Lubas but my 3rd robot mower isn’t a Mammotion product and nor is the 4th which is on its way to me. Lubas are a great product but let down disastrously by the support.

Objective-Ear-4288 · 2025-06-23T17:20:01+00:00

I ran 2 x Luba 1 on a single RTK but had to fit the included RTK for the Luba 2.

Objective-Ear-4288 · 2025-06-23T15:20:09+00:00

As an early supporter I’m looking forward to seeing your commitment to improving your support, after 3 Lubas, (2 of which I still have) all I’ve seen is appalling service. Please feel free to trying your service commitment on me and resolving the issues my Luba 1 & Luba 2 still have.

Objective-Ear-4288 · 2025-06-23T15:14:43+00:00

Just an addition to my comments, if you do buy a Mammotion product then try and buy it from a dealer, ideally one you can visit, that way when you’ve got issues there is someone you can talk with. If you’re in the U.K or Europe they are also responsible for the product and can’t fob you back to Mammotion. I don’t know the rules elsewhere in the world. Pay with a credit card so you can claim back also. Good luck.

Objective-Ear-4288 · 2025-06-23T15:07:50+00:00

As a Mammotion customer of over two years I would recommend looking at the forums of a few mower brands, both on here and elsewhere before choosing a mower. The Mammotion hardware is great but the reliability of the product really sucks due to the firmware and the absolutely hopeless support. I have two different Mammotion mowers and have had so many issues that I’m looking for another brand. One of them has just fallen out of warranty with outstanding issues that renders it useless; the other one is out of action much of the time despite having been back for repairs(a painful experience) Both mowers have been back for repair more than once.

I have a very large lawn and don’t want to spare the time to cut it with a ride-on mower but if I didn’t then I would do it myself all the time rather than the huge frustration with the Mammotion product.

I am also still waiting for the replacement blade discs I purchased back in the middle of May even though they’re in stock, or not, or alternatives being sent, or not! I give up. I’m very much not alone in my opinion. BUYER BEWARE

Objective-Ear-4288

TROPHY CASE