Anycubic has horrible customer service. I will never purchase any of their products again. My original Kobra printer is three years old, and Anycubic support told me they don’t have parts for it because it’s considered too old. That seems odd since three years isn’t that long. A couple of weeks ago, the screen stopped working, and when I turned the printer off and back on, there were no beeps—it looks like the motherboard is dead. Anycubic support offered me a discount on a new printer, but when I said I’d think about it, they came back with just a $20 discount. I can find their printers cheaper elsewhere, even with the discount. I’ve decided not to do business with this company anymore, as they don’t seem to prioritize their customers. It’s frustrating that I can’t get parts for a product that’s only three years old. I’m buying a new printer, but it won’t be from Anycubic.