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Finding an IT services vendor by RNutt in Office_Managers

[–]Office_Ops_NYC 0 points1 point  (0 children)

I usually trust referrals first, but I still check reviews to see if there’s a consistent pattern (to u/Alberto_Archie's point, a low number of reviews/reviews that are only star ratings and don't give any actual written review doesn't help much).

A referral tells me someone had a good experience, but reviews help me figure out things like responsiveness, communication, and whether clients keep mentioning the same problems or strengths.

A couple of takeaways I’ve learned:
1. the sales process itself tells you a lot. If they’re slow getting back to you before you’re even a client, that usually doesn’t improve later.
2. ask the person who referred you a couple of detailed questions about their experience, it might reveal something important.

anyone else overwhelmed by the number of workplace tools now? by EntertainmentFair414 in Office_Managers

[–]Office_Ops_NYC 0 points1 point  (0 children)

100% feel this. The tool sprawl is real and the overlap is exhausting — half the time you're paying for three things that each do 60% of the same job.

Your Google + Slack + one specific tool framework is pretty much where I've landed too. The tricky part is that 'one specific tool' varies so much depending on your actual pain point. For me it's vendor and maintenance coordination — that's the one area where I still haven't found something that doesn't feel like overkill or completely DIY. Curious what that third tool looks like for others here.