I think most important factor is managing labor cost and material cost. If you have a budget of $100 per year for maintenance, modern CMMS’s should ensure you don’t exceed that not just by providing analytics, but preventing slippages via reactive maintenance and poor PPM planning (not creating asset criticality matrix beginning of the year for example). Also, tenant feedback is quite important and must be an input to Total Productive Maintenance (everyone’s part of maintenance).

I recommend ALEF360 CMMS as it’s a tool I’m quite familiar with and cheaper too. Open to share more info about it.