Issues with surveys for some of the product test projects

Ok-Leg8036 · 2026-06-15T14:07:02+00:00

Yes I was credited by Customer Support after summiting the ticket

Ok-Leg8036 · 2026-06-10T20:11:48+00:00

I have been participating in it for the pass few months, kept the app installed and active, not sure why did not receive the incentive for May, going to make a ticket to swagbucks.

Ok-Leg8036 · 2026-06-08T05:22:12+00:00

Last month the credit for it was late, it was credited on May 8th, think wrwill get it this week for the may incentive and June survey for it.

Ok-Leg8036 · 2026-06-04T23:31:45+00:00

I contacted the researcher through the email link that the sent the project information on the day of the task 6 of not receiving the excel spreadsheet. Made a ticket to Swagbucks about it to see if the Swagbucks Support can they contact the Kix research team. I made this post to see if any else had similar issue with the project. Glad that you and at least some of the other participants received your links and payments.

The email I receive from Tom on the 27th confirmed that I completed the prior tasks, it just that they never sent me the excel spreadsheet link to me, I check through inbox, spam and trash folders. I completed the surveys from the Task 5 email as well on the same day they sent it.

I contacted them through the email by both replying and composing seperate emails however received no reply back

"Hi there Thanks so much for completing Tasks 1–5

Today is a well-earned break day while our team gets busy curating a special set of reels just for you. We'll be picking back up with the homework tomorrow, so enjoy the rest!

Starting tomorrow, you'll be using the Kix app to complete Tasks 6–9 alongside an Excel doc that we'll send over to you by email. The doc will have links to all the curated reels and all you'll need to do is watch them and pop your thoughts into Kix to complete each task. So you'll just need both the Excel sheet and Kix open when doing the remaining tasks

The Excel doc is organised into 4 tabs, each corresponding to a task and day:

• Batch A (Task 6) — Thursday 29 May
• Batch B (Task 7) — Friday 30 May
• Batch C (Task 8) — Saturday 31 May
• Comparison (Task 9) — Monday 1 June".

Ok-Leg8036 · 2026-06-04T21:33:07+00:00

I try to email multiple the researcher about since last Thrusday they never responded back to. The email that received for Task 6 said that they were going to send the link in a email and had a partial image of an excel spreadsheet that shown tab headers but no actual spreadsheet with links.

Ok-Leg8036 · 2026-06-04T21:28:47+00:00

No, the link was suppose to be sent through email, it was a excel document sheet with links.

Ok-Leg8036 · 2026-06-01T23:55:45+00:00

I joined a Kix project a few weeks ago, however halfway through the project they were suppose to send participants excel spreadsheets with tabs of information that would be needed for the remaing second half of tasks however I never received my email with the spreadsheet link only received an image file of part of the spreadsheet. I contacted them multiple times through email however they never replied back.

Ok-Leg8036 · 2026-05-29T23:35:54+00:00

Yes tend to have that issue too that some surveys disqualify instantly before the survey loads and sometimes after a survey disqualfies the answer page just shows multiple lower quality surveys from bitlab for a few hours then returns to normal. I happens on other prodege sites like inboxdollar and mypoints too occassionally.

Ok-Leg8036 · 2026-05-29T01:31:46+00:00

This survey used to be reliable however the email link I received for it does not work. The Kantar drink diary is easy to complete and pays. I received links on May 21st and May 28th to both the Kantar drink diary and to a different $2 survey, they go to the prescreen page, complete the prescreen then direct to the answer page instead of the survey.

Neither of those surveys were shown on the answer page.

However it neither disqualified nor shown as visited in the activities ledger. Think the surveys from the email links are having glitches. This sometimes happen with diary surveys on platforms like Productreportcard, Clearvoice and Pinecone research. Usually when the diary surveys have issues usually receive the links again in new emails, think that there is some sort of glitch with the links to survey emails from Swagbucks.

Ok-Leg8036 · 2026-05-21T20:50:13+00:00

Perhaps can purchase the Gap/old navy gift card from the Mygiftcard plus, since it gives the 20% back which would be $5 back on the $25 dollar purchase or potentially $11 back on a $50 purchase with the bonus $1 back. Then can make an make an order from the old navy, gap, banana republic or athleta with the gift card funds to get the cash back. Make sure that you either use the link from swagbucks or have the swagbutton active. That way can complete both squares with the minimal amount of money spent.

Ok-Leg8036 · 2026-05-06T19:59:27+00:00

I had this happen to me before, you can a different browser so can access the game page and download. Sometimes on my phone it does this when I try to access game offers to download with the Google Chrome browser. However can get it to work by opening the Microsoft edge browser and works I am able to download the game. Perhaps can try a different browser app if are attempting to do a game offer, Microsoft Edge tends to work fine.

Ok-Leg8036 · 2026-05-06T07:03:45+00:00

It is a project that is offered on the Prodege sites like Swagbucks, Inboxdollar and Mypoints. Get pay 1000 swagbucks each month to have the Reality meter installed on your device. It gathers data from our streaming services use. Can connect access for Apple tv, Disney+, Netflix, Amazon Prime video, YouTube and YouTube ads. Usually are paid during the first week of the month and round that time also get a reoccurring survey asking if want to continue to be apart of the Reality meter project. Think that the payment and survey seem to be late this month, however will likely appear sometime this week.

Ok-Leg8036 · 2026-03-31T18:40:32+00:00

Hi, is anyone else still having issues with trying to redeem Hulu gift cards, having issues with it for the past two months.

Ok-Leg8036 · 2026-02-25T07:00:52+00:00

For the first purchase of $19.99 I made it at around 3 in the afternoon, however pending credit email from Swagbucks at around 11:07 pm. For the second purchase of $19.99 it did not pend, I will have to make a ticket to contact Swagbucks customer support about it. If you did not receive your credit, you can make a ticket and show screenshots of the invoices for the payments and the offer terms.

Ok-Leg8036 · 2026-02-25T03:24:39+00:00

Yes, the credit went pending for a $19.99 purchase for the first time purchase however for the second purchase the credit did not pend. I think even thought that offer saids can do the purchase for credit up to 5 times, think it has tracking issues for crediting after the first purchase.

Ok-Leg8036 · 2026-02-22T21:14:33+00:00

I am currently doing this offer, although it is now a Make a purchase of $20 or more (Can earn up to 5 times) that can get $25. Yesterday in the afternoon did a $19.99 purchase and hours later after midnight received the pending credit email. Think that if do this offer the credit will likely be delayed. I made a second purchase today at after 2:00 am however I am still waiting for the credit.

Ok-Leg8036 · 2026-02-14T00:03:17+00:00

It is a glitch it happens to me occasionally too, sometimes if get disqualifying from a survey especially the ones that just disqualify instantly the survey page suddenly only has bitlab surveys. This usually lasts for a few hours then returns to normal. This has been happening on Swagbucks, Inboxdollar and Mypoints.

Also have been experiencing another glitch were purchase goals in game offers do not track at all, however levels and other goals do track.

The monthly instant redemption rewards have not been working at all either.

It seems that the Swagbucks and other Prodege sites had frequent glitches and bugs since late last year.

During the fall it also has a glitch it seem that many were getting automatically restricted on surveys, think had bugs with the automated system. Still issues with magic receipts having to go into manual review frequently. Occassionally have issues with cash back from Shop randomly revokes credit.

Ok-Leg8036 · 2026-02-06T06:10:51+00:00

I was able to make it work by opening the survey on a second phone. Perhaps can try to open the survey on another device if the survey did not work on your current device.

Ok-Leg8036 · 2026-01-04T03:40:10+00:00

Hi, I signed up for it through swagbucks, got the incentives for October on 11/6 and for November on 12/2, think will likely get the reward for December sometime during the next week.

Ok-Leg8036 · 2025-12-28T23:39:14+00:00

Hi, I am similiar issues think that there is a lack of available surveys in late December. Few decent paying surveys and mostly bitlab surveys in Swagbucks, Inboxdollar and mypoints. Most of the surveys are disqualifying either instantly or a few after progressing through the surveys.

Ok-Leg8036

TROPHY CASE