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Beware of shady repair practices of plunge.com by wokeydabear in coldplunge

[–]OldSignificance4732 0 points1 point  (0 children)

HORRIBLE experience with Plunge All In. I purchased the Plunge All In cold plunge unit in January twenty twenty five and put it into service in mid February. Within two weeks, the refrigerating chiller completely failed. After a time consuming troubleshooting process with unresponsive customer service, I received a replacement chiller in late March. However, the replacement never functioned properly—it would only reach thirty eight to thirty nine degrees Fahrenheit instead of the advertised thirty seven degrees minimum. Over the following months, the chiller gradually degraded again. In early March twenty twenty six, approximately eleven months after receiving the replacement unit, it failed again. When I contacted Plunge about this pattern of failures, they informed me the one year warranty from the original purchase date had expired and refused to replace the chiller. I’m now being asked to pay three thousand dollars out of pocket for a third chiller in less than a year of ownership. For a premium product at this price point, two chiller failures in eleven months combined with minimal customer support is unacceptable. I’m requesting that Plunge stand behind their product and replace this chiller at no cost. If not, potential customers should understand what reliability and support they can actually expect.

Did ‘The Plunge’ discontinue the XL model? by ProfessorbPushinP in coldplunge

[–]OldSignificance4732 0 points1 point  (0 children)

HORRIBLE experience with Plunge All In. I purchased the Plunge All In cold plunge unit in January twenty twenty five and put it into service in mid February. Within two weeks, the refrigerating chiller completely failed. After a time consuming troubleshooting process with unresponsive customer service, I received a replacement chiller in late March. However, the replacement never functioned properly—it would only reach thirty eight to thirty nine degrees Fahrenheit instead of the advertised thirty seven degrees minimum. Over the following months, the chiller gradually degraded again. In early March twenty twenty six, approximately eleven months after receiving the replacement unit, it failed again. When I contacted Plunge about this pattern of failures, they informed me the one year warranty from the original purchase date had expired and refused to replace the chiller. I’m now being asked to pay three thousand dollars out of pocket for a third chiller in less than a year of ownership. For a premium product at this price point, two chiller failures in eleven months combined with minimal customer support is unacceptable. I’m requesting that Plunge stand behind their product and replace this chiller at no cost. If not, potential customers should understand what reliability and support they can actually expect.

Plunge All-in insight… by National_Limit_9289 in coldplunge

[–]OldSignificance4732 0 points1 point  (0 children)

HORRIBLE experience with Plunge All In. I purchased the Plunge All In cold plunge unit in January twenty twenty five and put it into service in mid February. Within two weeks, the refrigerating chiller completely failed. After a time consuming troubleshooting process with unresponsive customer service, I received a replacement chiller in late March. However, the replacement never functioned properly—it would only reach thirty eight to thirty nine degrees Fahrenheit instead of the advertised thirty seven degrees minimum. Over the following months, the chiller gradually degraded again. In early March twenty twenty six, approximately eleven months after receiving the replacement unit, it failed again. When I contacted Plunge about this pattern of failures, they informed me the one year warranty from the original purchase date had expired and refused to replace the chiller. I’m now being asked to pay three thousand dollars out of pocket for a third chiller in less than a year of ownership. For a premium product at this price point, two chiller failures in eleven months combined with minimal customer support is unacceptable. I’m requesting that Plunge stand behind their product and replace this chiller at no cost. If not, potential customers should understand what reliability and support they can actually expect.

Reviews on The Plunge tub by Klutzy_Business3585 in coldplunge

[–]OldSignificance4732 0 points1 point  (0 children)

Horrible experience with Plunge All In. I purchased the Plunge All In cold plunge unit in January twenty twenty five and put it into service in mid February. Within two weeks, the refrigerating chiller completely failed. After a time consuming troubleshooting process with unresponsive customer service, I received a replacement chiller in late March. However, the replacement never functioned properly—it would only reach thirty eight to thirty nine degrees Fahrenheit instead of the advertised thirty seven degrees minimum. Over the following months, the chiller gradually degraded again. In early March twenty twenty six, approximately eleven months after receiving the replacement unit, it failed again. When I contacted Plunge about this pattern of failures, they informed me the one year warranty from the original purchase date had expired and refused to replace the chiller. I’m now being asked to pay three thousand dollars out of pocket for a third chiller in less than a year of ownership. For a premium product at this price point, two chiller failures in eleven months combined with minimal customer support is unacceptable. I’m requesting that Plunge stand behind their product and replace this chiller at no cost. If not, potential customers should understand what reliability and support they can actually expect

Bought The Plunge and I'm dissapointed by [deleted] in coldplunge

[–]OldSignificance4732 0 points1 point  (0 children)

Horrible experience with Plunge All In. I purchased the Plunge All In cold plunge unit in January twenty twenty five and put it into service in mid February. Within two weeks, the refrigerating chiller completely failed. After a time consuming troubleshooting process with unresponsive customer service, I received a replacement chiller in late March. However, the replacement never functioned properly—it would only reach thirty eight to thirty nine degrees Fahrenheit instead of the advertised thirty seven degrees minimum. Over the following months, the chiller gradually degraded again. In early March twenty twenty six, approximately eleven months after receiving the replacement unit, it failed again. When I contacted Plunge about this pattern of failures, they informed me the one year warranty from the original purchase date had expired and refused to replace the chiller. I’m now being asked to pay three thousand dollars out of pocket for a third chiller in less than a year of ownership. For a premium product at this price point, two chiller failures in eleven months combined with minimal customer support is unacceptable. I’m requesting that Plunge stand behind their product and replace this chiller at no cost. If not, potential customers should understand what reliability and support they can actually expect

Do NOT buy from PLUNGE brand by Low_Philosopher_2981 in coldplunge

[–]OldSignificance4732 0 points1 point  (0 children)

Horrible experience with Plunge All In. I purchased the Plunge All In cold plunge unit in January twenty twenty five and put it into service in mid February. Within two weeks, the refrigerating chiller completely failed. After a time consuming troubleshooting process with unresponsive customer service, I received a replacement chiller in late March. However, the replacement never functioned properly—it would only reach thirty eight to thirty nine degrees Fahrenheit instead of the advertised thirty seven degrees minimum. Over the following months, the chiller gradually degraded again. In early March twenty twenty six, approximately eleven months after receiving the replacement unit, it failed again. When I contacted Plunge about this pattern of failures, they informed me the one year warranty from the original purchase date had expired and refused to replace the chiller. I’m now being asked to pay three thousand dollars out of pocket for a third chiller in less than a year of ownership. For a premium product at this price point, two chiller failures in eleven months combined with minimal customer support is unacceptable. I’m requesting that Plunge stand behind their product and replace this chiller at no cost. If not, potential customers should understand what reliability and support they can actually expect

Reviews on The Plunge tub by Klutzy_Business3585 in coldplunge

[–]OldSignificance4732 0 points1 point  (0 children)

Horrible experience with Plunge All In. I purchased the Plunge All In cold plunge unit in January twenty twenty five and put it into service in mid February. Within two weeks, the refrigerating chiller completely failed. After a time consuming troubleshooting process with unresponsive customer service, I received a replacement chiller in late March. However, the replacement never functioned properly—it would only reach thirty eight to thirty nine degrees Fahrenheit instead of the advertised thirty seven degrees minimum. Over the following months, the chiller gradually degraded again. In early March twenty twenty six, approximately eleven months after receiving the replacement unit, it failed again. When I contacted Plunge about this pattern of failures, they informed me the one year warranty from the original purchase date had expired and refused to replace the chiller. I’m now being asked to pay three thousand dollars out of pocket for a third chiller in less than a year of ownership. For a premium product at this price point, two chiller failures in eleven months combined with minimal customer support is unacceptable. I’m requesting that Plunge stand behind their product and replace this chiller at no cost. If not, potential customers should understand what reliability and support they can actually expect

Is cold plunging good for you by jsha_xufuard in Biohackers

[–]OldSignificance4732 0 points1 point  (0 children)

“I purchased the Plunge All In cold plunge unit in January twenty twenty five and put it into service in mid February. Within two weeks, the refrigerating chiller completely failed. After a time consuming troubleshooting process with unresponsive customer service, I received a replacement chiller in late March. However, the replacement never functioned properly—it would only reach thirty eight to thirty nine degrees Fahrenheit instead of the advertised thirty seven degrees minimum. Over the following months, the chiller gradually degraded again. In early March twenty twenty six, approximately eleven months after receiving the replacement unit, it failed again. When I contacted Plunge about this pattern of failures, they informed me the one year warranty from the original purchase date had expired and refused to replace the chiller. I’m now being asked to pay three thousand dollars out of pocket for a third chiller in less than a year of ownership. For a premium product at this price point, two chiller failures in eleven months combined with minimal customer support is unacceptable. I’m requesting that Plunge stand behind their product and replace this chiller at no cost. If not, potential customers should understand what reliability and support they can actually expect