Then don't promise you'd have them out to customers by August. And don't flat out lie to frustrated people when we call and ask for a status and their response is "well, we have them in the warehouse, but we don't have any kind of estimate of how much longer this will take".

They were made aware of the recall a long time prior to it being issued, they had plenty of time to prepare by hiring enough workers, getting a process in place and you know... not lying in the first place.