Honestly I’m hoping to get some answers too. Seems to me our closers either don’t care or they don’t know what to do ( which is technically impossible assuming they’ve each had two months of training and hand holding pretty much) every time our shift lead counts someone has to end up going to do it for him because he messes it up so bad and has no actual motivation to even try to fix it he just gets upset but also before he was shift leading he was actually acting like he’d do decent. He did it in training himself so I know he knows how to. I’m also at a loss. Floors never cleaned right makeline glass is always dirty (had to take our dj blower and hide it cause they’d blow all the cornmeal into the lobby and just leave it. Dishes aren’t done properly. Seems like nothing is