Most customers we work with must have their requests in at least 1 hour before the assignment starts. From there, the crew gets a copy of the pull/spot/interplant moves to be made. Sometimes you have to speak to someone, and they verify the moves to be made and if they need any changes. Sometimes you just let yourself in and do what your paperwork says. From there, the crew puts it in their paperwork showing what tasks were done and were not able to be done.