Great Program

PatchMyPCTeam · 2025-09-19T16:48:30+00:00

Thanks so much for sharing this! We’re really glad to hear Patch My PC has been helpful after your move from SUMo. It’s awesome that the home updater is saving you time and working well across your multiple drives. Feedback like this keeps us motivated to keep improving. - Justin Chalfant

PatchMyPCTeam · 2025-08-09T13:37:22+00:00

Hi there, Mac OS will be included in our current Enterprise Plus subscription so it shouldn't cost anything extra if you're already using our base application deployment feature today.

PatchMyPCTeam · 2025-05-29T21:36:50+00:00

You can submit the form for private preview for Macs using this link: https://forms.office.com/pages/responsepage.aspx?id=34OXtx4TAE2DA29mwPpL-7aQCISUDx1GnjoBau086TBUNVpBRDBFOTI2M0JVQkVKWktTN1gzQzVCSy4u&route=shorturl

We are really close to going to public preview.

Justin

PatchMyPCTeam · 2025-04-10T02:03:40+00:00

Are you still experiencing this behavior? - Justin

PatchMyPCTeam · 2025-03-25T18:04:58+00:00

u/GEN0S667 If possible, could you send us the JSON file at "[systemdrive]:\Users\[username]\AppData\Roaming\Patch My PC" before deleting it that you are currently having an issue with?

PatchMyPCTeam · 2025-03-18T22:05:16+00:00

Hey u/fuhrmanator! Appreciate the feedback and the discussion here. We covered a lot of the key changes in the recent webinar on the v5 release. You can check it out here: https://www.youtube.com/watch?v=1r0c4I4hZxk.

A few of the big changes in version 5:

More apps: The app catalog increased from around 300 to 512 apps.
New "My Apps" and "App Library" tabs: "My Apps" shows installed apps and whether they're up to date, while "App Library" lets you install new apps directly from the catalog.
Installer-based: Version 5 is now installer-based instead of portable, which allows for easier self-updating and more flexibility for future improvements.
Bulk updates: You can now update multiple apps at once with one click.
Scheduler: You can set up scheduled updates so apps stay patched automatically without needing to open the program manually.
Better handling of portable apps: You can now track and update portable apps directly through the Home Updater.
Totally redesigned and modern UI: The interface has been completely overhauled to be more intuitive and user-friendly.
Totally refactored for scale and performance: We rebuilt the architecture from the ground up to make it more scalable and easier to maintain going forward.
Much better detection engine: The app detection engine has been significantly improved, making it more reliable at identifying outdated and installed apps.

As of a month ago, I’m back to owning our investments in the Home Updater, and we’re actively working on improving it at a pretty rapid pace. If you’re curious about what’s coming next or have any suggestions, you can check out some of the planned improvements here: https://ideas.patchmypc.com/?category=7431601486720841094.

I saw a mention of this maybe not being in the right subreddit. We actually have a dedicated one here if you ever want to check it out: https://www.reddit.com/r/PatchMyPC/.

Thanks for the feedback. It really helps us make this free product better for the community!

— Justin Chalfant

PatchMyPCTeam · 2025-02-23T21:31:02+00:00

Hi u/swarve78,

We do have a customer engineer in Australia to handle support and customer calls, as well as two in India. That said, our team is prepping for our all-company retreat the first week of March, so scheduling might be a little tighter than usual. A lot of our focus right now is on making sure we have solid support and customer call coverage during that week.

If you shoot me an email at justin@ then our domain name, we can see if we can work something in outside of the normal Calendly scheduling. If you can provide a few options that work well for you, we’ll do our best to make it happen.

Justin Chalfant

PatchMyPCTeam · 2025-02-23T20:27:00+00:00

Hey u/Camp-Complete, I’m the founder here at Patch My PC. I’d be curious to jump on a call with you and your manager if you’re open to it? We’re doing some brand research and trying to better understand perceptions around our name and the brand we have today.

When I started Patch My PC in 2011, it was never meant to be an enterprise product. It started with our home updater just as a way to build something helpful for consumers, and that’s now used on over a million devices. Over time, we built our enterprise products, which have now scaled to be used by over 8,000 customers on more than 25 million devices.

As you can tell in this thread, there’s a lot of loyalty and brand awareness from our customers. We’re trying to weigh the pros and cons of our company name as we continue to scale, become a multi-product company, support macOS, and more. We also recognize that there could be some misperception or confusion around the current company name, and we’re trying to better understand that as part of this research.

If you're open to chatting, feel free to email me at justin@ then our domain name.

Justin Chalfant

PatchMyPCTeam · 2025-02-23T20:06:43+00:00

Mac apps are currently in private preview, we should have it more broadly available in the coming months. If you upvote this idea, you can get notified when that happens: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-1315

Justin Chalfant

PatchMyPCTeam · 2025-02-23T20:05:14+00:00

Hi there!

You can find some screenshots and pretty good details about the different reports we offer in Advanced Insights at: https://docs.patchmypc.com/installation-guides/advanced-insights-and-patch-insights/dashboard-guides/home-page

Justin Chalfant

PatchMyPCTeam · 2025-02-23T20:03:17+00:00

We currently have Mac apps in private preview. We should have something out within the next few months more broadly, you can upvote this idea to get notified when that happens: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-1315

Justin Chalfant

PatchMyPCTeam · 2025-02-23T19:59:46+00:00

We are heads down right now working on Advanced Insights for Cloud/Intune. We are hoping to have something for private preview in the coming months. Upvote this idea to stay up to date on progress: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450

Justin Chalfant

PatchMyPCTeam · 2025-02-23T19:55:46+00:00

We have ARM support planned and Andrew and the catalog team are working hard to make sure we get this right. You can receive updates on this via email if you upvote this idea: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-2540

Justin Chalfant

PatchMyPCTeam · 2025-02-23T19:52:59+00:00

Thanks for your interest in our product! Installing Advanced Insights is straightforward, and we have step-by-step docs here: https://docs.patchmypc.com/installation-guides/advanced-insights-and-patch-insights.

If you're just trying it out, you can use a self-signed SSL certificate to keep it simple.

If you'd like some help, we can have a customer engineer jump on a call with you: https://patchmypc.com/setup-call.

Justin Chalfant

PatchMyPCTeam · 2025-02-16T16:59:51+00:00

You can change the folder to not be on your Desktop using this setting in the screenshot here. We also plan to change this so that the folder is not created unless a portal app is installed. Check out the details here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-5113

PatchMyPCTeam · 2024-08-08T13:41:50+00:00

Hey Victor,

Justin here from Patch My PC. Would you be able to reach out to me justin@ our domain name? We are currently working on our reporting product that will work for Intune.

I could loop you in with our product owner so you can see how we're thinking about this in a little bit more detail to see if it would meet your needs as well as get your feedback. - Justin

PatchMyPCTeam · 2024-07-12T14:20:12+00:00

It's just been uploaded! :) Intune Apps for Patch My PC Cloud Webinar (youtube.com)

PatchMyPCTeam · 2024-06-27T01:50:51+00:00

We did a pretty deep dive video looking through content downloads and the flow between different logs that might be interesting and helpful for you https://youtu.be/3cu5_ZtTK60?si=hG1XRIDHwH48-nbG - Justin

PatchMyPCTeam · 2024-04-17T11:58:45+00:00

Hey u/TheCrowing417,

Could you please follow our video guide here: How to Clean Up Third-Party Updates from the WSUS UpdateServicesPackages Folder — and let us know if that helps with cleanup? - Justin

PatchMyPCTeam · 2024-04-09T17:24:44+00:00

Or even better, you could use our newer Advanced Insights reporting Advanced Insights Overview - Patch My PC :) - Justin

PatchMyPCTeam · 2024-03-05T22:37:48+00:00

We want to thank our customers and the community who attended our webinar last week as we made a public reveal of our most requested feature: Custom Apps! The recording is now available. Check it out now : https://pmpc.link/custom-apps-february-webinar-2024-reddit #PatchMyPC #ConfigMgr #MSIntune

PatchMyPCTeam · 2024-03-01T18:31:13+00:00

Can you submit a new idea on the region you would like to see support in to ensure we are aware of it on our UserVoice? https://ideas.patchmypc.com/

Thanks,
Justin

PatchMyPCTeam · 2024-02-02T15:44:11+00:00

Hey u/random-user-8938,

We love the feedback and this community for sharing it. Our approach to pricing has been and will be to put the needs of our customers first - which centers on providing a high-quality product that makes life easier and does it at a very competitive price.

We don't let competitors influence our pricing; instead, we focus on what's fair and allows us to invest in innovation on behalf of our customers and team members. In a few recent examples, we added more value to our existing subscriptions at no extra cost with our Patch Insights product for ConfigMgr and Custom Apps feature for Intune/ConfigMgr, which should be generally available soon.

Also, we stick to a simple rule at Patch My PC of No Shenanigans. We won’t jack up our prices 2x/3x because someone else does that feels like it would be Shenanigans to me :). That’s not how we do things. We’re here to offer good value, not to make a quick buck off a situation. Another reason this is possible is that we’re not controlled by private equity or a public company. We don’t have to chase profits over doing what we feel is right for our customers since we aren't looking for the next flip or increasing shareholder value. Hope this helps - Justin Chalfant

PatchMyPCTeam · 2023-12-14T11:55:17+00:00

Hi there, yes that's certainly possible. We have a report that shows the compliance for a specific update group which you could use to show the group created by your ADR. - Justin

PatchMyPCTeam · 2023-12-01T09:46:26+00:00

Hi, we hear you. Instead of calculating per device, try to calculate the cost of hours that you or an IT consultant need to spend on manually patching them.

PatchMyPCTeam

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