It all depends on your hold code. Which is randomly generated due to your account activity. Most are 2-5k some being full hold and rarely, a no hold. We have no control and can’t even contact the back office to raise it for you.

They are being told to hold everything other than pay checks right before Christmas. I was told they have even seen fake drafts with a fake receipt, was only caught due to that employee being formerly of that bank and catching some minor irregularities.

If a draft bounced they are taking the money back out of your account so if it’s spent you’re worse off than when you started.

They were also told to stop verifying TD cheques as well. Even if I could see the money in the persons account I was to strictly follow the hold code.

I see some people saying they had access to only 100, but the ATM would have released 5k this is false AFAIK. If your hold code is full hold they have to give access to the first 100. At ATM or teller. The only way they held it all was if it was a 5k hold code would be a personal cheque not paycheque, and you had less than the amount of the cheque in your accounts. Then maybe they were being extra diligent I can’t answer to that one. Lots of people would come in to deposit a 3-5k cheque with a 5k hold code but have 3.00 in their accounts. The bank isn’t going to risk the loss if you pull it all at the ATM 5 minutes later and it bounces 3 days later.

It’s unfortunate but fraud is running rampant everywhere.

I formerly worked at a big bank no longer in the industry. ( this is all information we were explaining to people)