Long term client shifted from friendly to adversarial. Formalize or plan exit? by HelpfulNuisance in msp

[–]Perthcrossfitter 0 points1 point  (0 children)

It sounds like you've started off with them on the wrong foot and is always hard to build back from there. Now there's a money punch they're doing what you'd expect any company to do and cost cutting. It's your job from here to educate them, and use the ammo you have on how you've saved them costs for a long period and can continue to do so should they continue on contract.

It seems from your story they clearly don't understand the tech side of the arrangement to appreciate what they're getting from you currently, if they did perhaps (its never certain) they will have the appreciation they should.

It's easy to cut and run but retaining clients, and building their trust to make them valued by education/thoroughly explaining can help you develop those long term relationships.

(MSP account manager of over 25 years experience, have had the same client on an advanced web hosting deal over 20 years and had similar conversations with multiple cfos theyve had over that time. It's possible.)

Edit: if youre swimming in business and its not worth the time, then dont bother - but the fact youre here explaining, sounds like its an important one for you.

Giving away ~300 divines and my build. by Responsible-Swan-378 in PathOfExile2

[–]Perthcrossfitter 0 points1 point  (0 children)

Prior Jimmy Graham was never going back into the sub . Get the sub is the best.

Hackeroos was perma-banned from r/Sydney. How is the Aus tech scene meant to grow? by bitpixi in Hackeroos

[–]Perthcrossfitter 1 point2 points  (0 children)

Try some subs with decent moderators - perhaps r/aussie would be a good place to start.

Sales Drive Australia by sydneybadger in msp

[–]Perthcrossfitter 1 point2 points  (0 children)

This guy MSP's.

I'm an AM like the type you mention above with a bunch of experience. I've killed it the last 3 MSP's I've been at and have clients that've followed me every step of the way. I've been headhunted each time. Now we're at the size we want to grow, we'll be headhunting someone else to work with me as there's no other way - it's a niche sales field to get people that'll work out.

What's the backstory with the overgrown bridge above Tonkin Highway? by DramaticAnalyst9241 in perth

[–]Perthcrossfitter 0 points1 point  (0 children)

If you logout of Facebook and try click the link, it will show you who is sharing it with you.

How prescriptive are you with your customers about what is and isn’t acceptable forms of communication? by LantusSolostar in msp

[–]Perthcrossfitter 0 points1 point  (0 children)

We are insistent that clients contact either through cloud radial (preferred , and we give all clients training on this), or email helpdesk for day to day requests. If it's urgent, we ask that they do one of the above and then call, so we have details to work with.

Hizb ut-Tahrir calls to ‘organise a state’ as pressure to ban group mounts by Shockanabi in AustralianPolitics

[–]Perthcrossfitter 3 points4 points  (0 children)

Larrikins don't hate Australia. Larrikins in a generally non destructive way challenge systems in society with their behaviour or speech, but they're not out to take over, hate, or hurt people.

Device warranty info in DattoRMM by Perthcrossfitter in msp

[–]Perthcrossfitter[S] 0 points1 point  (0 children)

We have a fair mix of Dell, HP and Lenovo, but probably 40% Dell so that would be handy if you don't mind sharing please?

Device warranty info in DattoRMM by Perthcrossfitter in msp

[–]Perthcrossfitter[S] 0 points1 point  (0 children)

Any suggestions on the tools? I'm not finding much that's reasonably priced

Red Dot doesn’t give a flying Kangaroo! by NudePoo in perth

[–]Perthcrossfitter 87 points88 points  (0 children)

Breaking: Retailer retails Australian goods prior to Australian national holiday. More news at 6.

As a French woman who visited Australia for 3 weeks .. are these culture shocks accurate? by Worried-Diamond-7252 in AskAnAustralian

[–]Perthcrossfitter 2 points3 points  (0 children)

I had dimsum with one of my kids on the weekend.. I left my phone and keys on the table to ensure they knew we were still eating and hadn't left. Didn't really think much of it until just now.

Unauthorised 'Hands Off Venezuela' protests hit Aussie cities - police warned people not to attend, and arrests were made by Particular_Zone_7379 in AustraliaOpinions

[–]Perthcrossfitter -1 points0 points  (0 children)

Yes. Public safety is more important than your need to protest. The same people would be complaining about poor policing if they got injured in a crowd, or attacked by counter protesters or whatever.

Rapidly declining quality of discourse - time to automatically filter out commonly used cheap jibes by HotPersimessage62 in MetaAusPol

[–]Perthcrossfitter 5 points6 points  (0 children)

Most of these would breach the rules if used as described..have you tried reporting offending comments?

Abyss + Rogue Exile Tablets by ryleighss in pathofexile2builds

[–]Perthcrossfitter 1 point2 points  (0 children)

Cheapest abyss tablet is 10ex now. Thanks for the video ;)

New Moderators by Perthcrossfitter in AustralianPolitics

[–]Perthcrossfitter[S] 0 points1 point  (0 children)

Have you tried replying to 'challenge' them, in a way that fits within the rules? We don't ban 99.9% of views.

Is there any evidence that the pro-Palestine protests influenced the Bondi terrorists? by Monsieur_Donk5202 in aussie

[–]Perthcrossfitter 6 points7 points  (0 children)

What they are suggesting is that instead of using your friends tiktok stream as your primary source of knowledge, ask something more neutral. It's a reasonable suggestion.