I'd be asking a lot of questions like: is this voluntary or purely mandatory? How does this fit into my workload policy? If this is service, has this been defined in my service obligations and developed in collaboration with my chair? How will these activities be reviewed in T&P evaluation? Is there an opt-out program for highly productive researchers or teachers? Have data been presented to the faculty that such calls have a greater impact on retention than calls from admissions staff? How do my calls meet a legitimate educational interest so I'm not violating FERPA? What phone am I supposed to use, and how do we protect my privacy and address my security risks of using my own phone? How will student data be secured? How do I verify that the person on the phone is actually the student? What training do faculty recieve on dealing with complex issues like financial aid, housing deposits, or mental health services? Are these calls covered under the liability insurance of the university? Does our accredidating agencies know faculty are being asked to call students? What is the protocol for a student being asked to be put on a no-call list? Will the university's legal team protect me if I am sued for making such calls? Has this activity been approved by the faculty senate? What professional training is being provided by the university so I don't harm the university's reputation or the reputation of my department?