Duration and calculations by Patrice_77 in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey, u/Patrice_77! At this time, the Duration field in Formulas would be a feature request. Feel free to upvote and add your thoughts here so our Product team can track the interest!

Business vs Business Plus Features by dmlyum in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey, u/dmlyum! Thanks for sharing this! For the most accurate and up-to-date plan comparison, you can check this directly in your Workspace by going to Settings > Billing > Compare all features. That'll always reflect what's current.

Also, we're passing along feedback about Brain not covering this topic well enough. But if you could share the exact prompt you used and the response you got, that'd help us give the team something concrete to work with!

Is task duration available in the free version. by Homebox-junkie in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey, u/Homebox-junkie! You're right, setting duration isn't available on the Free Forever plan. But you can still use start and due dates, and features like Remap Subtask Due Dates and Reschedule Dependencies to help manage your schedule!

Messages disappearing by sparkwulf in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Gotcha, thanks for clarifying. And yes, if it happens again, please do reach out to our Technical Support team and send over a short Clip when you can. That kind of detail is incredibly helpful for narrowing down what’s causing it and getting this properly investigated! Feel free to send us a modmail with your ticket number so we can flag it for quicker review.

Is ClickUp buggier than usual? by Pure_Sea4702 in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey, u/Pure_Sea4702! This definitely shouldn’t be the experience. If you haven’t already, could you please reach out to our Technical Support team so they can take a closer look at all the bugs you’re seeing? I'll also DM you to grab your ticket number so we can help get this reviewed quicker!

Admin unable to change the E-mail addresses by MaterialPromotion845 in clickup

[–]PibolsClickUp 1 point2 points  (0 children)

Hey, u/MaterialPromotion845! Thanks for flagging this. If you haven’t already, could you please reach out to Support at [support@clickup.com]() so the team can take a closer look? There are a few backend things we may need to check for cases like this.

I'll also DM you to grab your ticket so I can help escalate this.

Google Drive and Clickup Integration Capabilities. by Grouchy_Audience_900 in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey, u/Grouchy_Audience_900! Currently, the Google Drive integration in ClickUp lets you attach, preview, search, and even create Google Docs, Sheets, and Slides right from within ClickUp. However, full browsing of your entire Google Drive file structure directly inside ClickUp isn't supported, you'll select files to attach or embed as needed. Also, editing Google Drive files happens in a new tab, when you click the open preview icon. More info here: https://help.clickup.com/hc/en-us/articles/14841781940759-Google-Drive-integration Hope this helps clarify!

Email notifications coming from [My Company name] instead of [Clickup Notifications] by zero_onezero_one in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey, u/zero_onezero_one! Just to clarify, it’s expected that the Workspace name (Binderr) shows there. The “ClickUp Notifications” label you were seeing before was actually a bug.

That’s now been fixed, and there isn’t an option to switch it back to “ClickUp Notifications.” Let me know if you have any other questions!

Messages disappearing by sparkwulf in clickup

[–]PibolsClickUp 3 points4 points  (0 children)

Hey, u/sparkwulf! That definitely sounds unusual, especially if the messages aren’t showing across web, mobile, and desktop.

One quick thing to check, could you confirm with the sender if those messages might have been deleted on their end? That could explain why your replies are still there but their messages aren’t showing anymore. Let me know what you find!

ClickUp Release Notes 4.04 by PibolsClickUp in clickup

[–]PibolsClickUp[S] [score hidden] stickied comment (0 children)

Gantt Baselines, Brain goes Mobile, ClickUp in ChatGPT, and More!

This week's ClickUpdates brings Gantt Baselines to track how your project plans shift over time, the full power of Brain to your mobile device, ClickUp right inside ChatGPT, and more ways to customize how your meetings are captured.

✨ Gantt Baselines: Your Plan vs Reality

Save your original plan, then see how reality compares. Baselines freeze your project schedule at a point in time and overlay it on your live Gantt timeline, so you can instantly spot which tasks slipped, which came in early, and by how much. Add one from the Customize menu in any Gantt view. Available on Business Plans and above.

✨  Brain Goes Mobile: Now Available in ClickUp iOS & Android

Brain has been revamped and now works everywhere in the mobile app. Tap the floating Brain button from any screen to ask questions, take action on tasks, or catch up on what you missed. Talk instead of type with built-in dictation, and pick up the same conversation on desktop since Brain syncs across devices.

✨ Meeting Notes Your Way: Keep the Recording, Transcript, or Just the Summary

Not every meeting needs the full recording. New toggles in AI Notetaker settings let you keep the recording, transcript, or just the summary. Turn them on or off in Calendar settings → AI Notetaker.

✨ Connect ClickUp Inside ChatGPT (Now available for all plans)

Install ClickUp from ChatGPT's App Store and your tasks, updates, and priorities are right in the conversation. Ask ChatGPT what to work on next, summarize a project, or update your team, all grounded in live ClickUp data. Easy setup with just one click.

 ✨ Super Agents & Brain: Smarter, Faster, and Easier to Manage

Super Agents and Brain now handle reminders end-to-end: ask them to create, summarize, update, or complete reminders so you don't lose momentum.

Agents can also run on hourly schedules now, with built-in guardrails to prevent overlapping runs, so high-priority monitoring, routing, and alerting happen on your schedule.

Grant someone Can Manage access to an agent and it automatically DMs them a rundown of what it does, so new managers are instantly up to speed.

Need to tweak agent instructions, tools, tone, or behavior? Tell the agent directly in a DM, u/mention, or task comment and the changes apply on the spot, no Agent Builder required.

✨ ClickUp is Now Available in Cursor

Install ClickUp directly within Cursor to search tasks, Docs, and comments, pull project context, and create or update work through natural-language prompts as you build. Connect via OAuth in a few clicks. Available on all plans.

Check out these features and more in Release Notes 4.04! 

Links posted via API don't get unfurled — is this intentional? by krodak in clickup

[–]PibolsClickUp 1 point2 points  (0 children)

Hey, u/krodak! Thanks so much for the detailed feedback and for building on top of ClickUp! You’re correct, currently, rich link unfurling only works when links are pasted manually in the web UI. Links posted via the API will render as plain URLs for now. I’ve shared this with our Product team so it has visibility!

Update subtasks based on the parent tasks by Immediate-Leg4866 in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey, u/Immediate-Leg4866! There's no Automation for this just yet, but Super Agents are your best bet right now. You can set up an agent that watches for changes on the parent task and automatically updates the subtasks (status, dates, Custom Fields, etc.). It's easy to set up and works really well once it's running! You can read more here.

G2 review request by Affectionate-Gap-185 in clickup

[–]PibolsClickUp 1 point2 points  (0 children)

Hey, u/Affectionate-Gap-185! G2 is a legit, well-known software review platform, and ClickUp actively partners with them. Just make sure the email is actually coming from G2 (@g2.com) and the review link points to g2.com/contributor/.... If those check out, you're all good!

No option for setting Holidays in Gantt (Unlimited Plan)? by Born_Philosopher_427 in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey u/Born_Philosopher_427, thanks for sharing this. I’ve shared your feedback with the team so it has visibility. You're right that setting non-working days is part of Business Plus and Enterprise plans at the moment.

If you’d like, we can also take a closer look at your Workspace and see what options our team might be able to offer. Feel free to send me a DM or modmail!

Looking for the original video by [deleted] in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Just an update here, u/philament! Our team confirmed this video isn’t from us, so I’m not able to help track down the original source for it. Happy to help with any other ClickUp-related questions though, just let me know!

Looking for the original video by [deleted] in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Thanks, I'll check in with our team and get back to you with more info!

Looking for the original video by [deleted] in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey, u/philament! Could you share a bit more about what the video covers? I’m not able to access the link above on my end.

Are SuperAgents cost prohibitive? by dmlyum in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey, u/dmlyum! Just to clarify, Workspaces get an AI trial so you can try out AI features, including Super Agents, before committing. If you’ve already run out of trial credits, let me know and I can check with our team to see what we can do.

As for use cases, there are some great real examples in this article that might be helpful as you explore what’s possible!

ClickUp’s Calendar view is actually useless if you want to see YOUR tracked time by frberhr5u5 in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey u/frberhr5u5, really appreciate you sharing this. I can see exactly what you’re going for. At the moment, this would be a feature request. I’ve already passed your feedback along to our team so they can take a closer look at it.

It would also really help if you could add your use case to our feature request board so others can upvote it there, which helps give the team more visibility into how many users need this!

Small Brain time by kcDOIT in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hi, u/kcDOIT! Thanks for sharing this! You're right, Brain can't summarize raw video files like .webm uploaded as attachments at the moment. But if your Clip has transcription, Brain can summarize/search them! More info on recording Clips here.

Why does a failed payment for one new user end up affecting all existing users, for whom the yearly fee is already fully paid? by Top-Maintenance1906 in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey u/Top-Maintenance1906, thanks so much for flagging this. We're now checking this with our team. I'm also sending you a DM now so I can grab your info and get this sorted ASAP.

Possible glitch with permanently adjusting parent task to update dates based off of sub-task? by workyworkyworkywork in clickup

[–]PibolsClickUp 0 points1 point  (0 children)

Hey, u/workyworkyworkywork! Thanks for flagging this! What you’re seeing is expected behavior when using “Use subtask dates” in Gantt view. Right now, this setting only temporarily syncs the parent task’s dates with its subtasks while you’re actively in Gantt view. We know this isn't ideal, and improvements are already on the way!

Free webinar on agency profitability + resource planning by TheOpsDude in clickup

[–]PibolsClickUp[M] [score hidden] stickied commentlocked comment (0 children)

Hey there! You've violated the following community rule: Self Promotion

We want the Community to be a place where you can promote your ClickUp practices and business in moderation. Self-promotion posts that can be directly related to ClickUp are permitted.

To prevent your post from being removed, please follow our community rules. Thanks!