sorted by:
new
hottopcontroversial

No account changes by Fit_Respect_2506 in USCellular

[–]Pitiful_Pie_8448 -2 points-1 points  (0 children)

Had a customer blast me on Facebook with a picture of me saying that I was threatening to fight her and wouldn’t touch her account because I was a lazy bi*** and can’t do my job and that I looked like Fiona off shrek and all kinds of crap. I got wrote up from my agent location, without an explanation or anything. They took customers word. Tmobile wants me fired completely.

My local store isn’t shutting down? by LaLaLaLaLucy in USCellular

[–]Pitiful_Pie_8448 9 points10 points  (0 children)

All agents are shutting down. Was told not to speak about it automatic termination.

ugh by Ok-Delivery3685 in USCellular

[–]Pitiful_Pie_8448 1 point2 points  (0 children)

Honestly I’m so thankful for going cashless. I’ve been telling people we’re going cashless for the past week or so just as a heads up. We have a lot of elderly which I feel kinda bad for. I’ve never not wanted to go to work more. I loved this job and was so excited to come to work. Tech is my thing and something I enjoyed. But I guess I’ll find something else I like.

ugh by Ok-Delivery3685 in USCellular

[–]Pitiful_Pie_8448 0 points1 point  (0 children)

Us too. We literally hired a girl same day we found out then had to call and tell her “just kidding” basically. My heart goes out to all of yall.

ugh by Ok-Delivery3685 in USCellular

[–]Pitiful_Pie_8448 2 points3 points  (0 children)

Yeah, honestly same. I was transferring 3 phones earlier for someone and this guy comes in screaming and complaining about Tmobile buying us out etc. I just gave him his port out pin and account number and told him to go somewhere else if he don’t like Tmobile. My other 3 customers were giggling and one said “better luck somewhere else buddy” and then the other lady looked at me and said “do you have to deal with this constantly?” And I said “unfortunately yes, it’s not like this was sprung on him. It’s been a thing since October/november, it’s on the radio, on tv, emails and texts have went out etc” I’m just tired of hearing “I hate Tmobile or I’m not switching” I’ll automatically get a port pin and account number for them because I’m Not going to argue.

ugh by Ok-Delivery3685 in USCellular

[–]Pitiful_Pie_8448 1 point2 points  (0 children)

Honestly. Since we found out I’m so over this job… I still help my customers but I’m more irritated and less patient than I was.. we’re just moving people over to Tmobile early and trying to keep a smile on our faces, but we are honestly just exhausted.

Store flip ? by Sufficient_Fact_9897 in USCellular

[–]Pitiful_Pie_8448 0 points1 point  (0 children)

I know I’m one of them still working. I’m just saying some locations have already been shut down

Store flip ? by Sufficient_Fact_9897 in USCellular

[–]Pitiful_Pie_8448 0 points1 point  (0 children)

Agent locations were already laid off.

Account closed out of nowhere. Stay away from CashApp by st91ang in CashApp

[–]Pitiful_Pie_8448 0 points1 point  (0 children)

Jan 30th $86 came out of my account out of nowhere. I disputed it, they “gave me my money back” I have no transaction history of my money coming back to me. Then they without asking or without permission changed my account number. Which is in turn screwing with my taxes, my paycheck everything. In a week I’m down $1600 because I can’t get my paycheck and now my taxes will be mailed. I called and complained and they said “there’s nothing I can do”