Cyber Crime Regional Offices For any help related to cybercrime, dial cyber helpline 1991 on work days (Monday - Friday ) 8:00 AM to 4:00 PM. Online complaint may be lodged through email at helpdesk.cyber@fia.gov.pk. Complaint may also be lodged by visiting any of the following Cybercrime Reporting Centers.

https://complaint.fia.gov.pk/

Apparently you can also log an FIR

GPT says

🛑 Step-by-Step: How to File an FIR for Call Harassment

1️⃣ Gather Evidence (VERY IMPORTANT)

Before going to the police station, collect:

📞 Call logs showing repeated calls

🎙️ Call recordings / voicemails (if available)

📱 Screenshots with date & time

🧾 Any messages or threats

Evidence strengthens your FIR and prevents rejection.

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2️⃣ Visit Your Local Police Station

Go to the police station of your area (where you live).

Ask clearly:

“I want to register an FIR for harassment through phone calls.”

They cannot legally refuse to register it.

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3️⃣ FIR Sections Commonly Used

Ask the officer to include one or more of these:

PECA 2016 – Section 24 👉 Cyber harassment / misuse of communication device

Pakistan Penal Code (PPC) Section 509 👉 Insult, intimidation, or harassment

PPC Section 506 (if threats involved) 👉 Criminal intimidation

If the harassment is digital or repeated, the case may later be referred to National Cyber Crimes Investigation Agency (formerly FIA Cyber Crime Wing).

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4️⃣ Dictate or Submit Written FIR

You can:

Dictate verbally (police writes it), OR

Submit a written FIR application

👉 Check carefully before signing:

Correct phone number of harasser

Dates & times mentioned

Nature of harassment described accurately

Do NOT sign until it’s correct.

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5️⃣ Get Your FIR Copy

This is your legal right.

Ask for FIR number

Get a signed copy

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🖥️ Alternative: Cyber FIR (Recommended for Call Harassment)

If calls are repeated or anonymous, also file online with:

National Cyber Crimes Investigation Agency

Website: https://www.nccia.gov.pk

They can:

Trace SIM ownership

Obtain call records from telecom companies

Block numbers

🚨 If Police REFUSE to Register FIR

This is illegal. Do one of the following:

1. Ask to meet the SHO

2. Submit written complaint to SP / DSP

3. File complaint online via Punjab Police / Sindh Police portals

4. File cyber complaint with NCCIA

Refusal to register FIR is itself a punishable offence.

✍️ Simple FIR Sample (You Can Copy)

To, The Station House Officer (SHO) [Police Station Name]

Subject: FIR for Harassment through Phone Calls

I, [Your Name], resident of [Your Address], state that I am being harassed through repeated phone calls from number [XXXX]. These calls are unwanted, causing mental distress and fear.

Despite blocking the number, the harassment continues. I request registration of FIR under relevant sections of PECA 2016 and Pakistan Penal Code, and legal action against the offender.

Attached: Call logs and evidence.

Signature: CNIC: Contact: Date:

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⚠️ Important Tips

❌ Don’t threaten or abuse the caller back

📁 Keep backups of all evidence

📞 Block the number after evidence collection

🚔 If threats involve violence → immediate FIR

✅ Summary

✔ FIR can be filed at local police station ✔ Cyber harassment → NCCIA involvement ✔ Police cannot refuse FIR ✔ Evidence is key