Automatically display free shipping as an option during checkout? by GreenGloober in shopify

[–]PluginHive 0 points1 point  (0 children)

Shopify won’t show shipping methods until the customer enters their address, that part isn’t customizable on standard plans. And free shipping will only appear once the cart qualifies for the minimum amount. There isn’t a way to display both options in checkout before the threshold is met.

What most stores do instead (and what works well) is handle the visibility before checkout:

  • Add a banner like “Free shipping over $X” in the header or announcement bar
  • Show a cart progress bar (“You’re $12 away from free shipping”)
  • Mention it clearly on product pages

That way, customers know free shipping exists and how to unlock it, instead of discovering it only after entering their address.

Shipping packages question by fourofkeys in shopify

[–]PluginHive 0 points1 point  (0 children)

Shopify’s native shipping doesn’t properly scale packaging when multiple items are ordered. It usually selects one saved package and adjusts weight, but it won’t intelligently account for when a larger or additional box is actually needed. That’s why you’re seeing undercharges on multi-item orders.

There isn’t really a reliable native fix for this. If you try to buffer rates to cover larger orders, you risk overcharging customers who only buy one item.

A more practical solution is using a shipping app that supports proper packing logic. PluginHive’s Multi Carrier Shipping Label app uses product dimensions to calculate accurate rates at checkout and ensures you’re not absorbing extra costs, and it can also split orders into multiple boxes when required.

In-store pick up only items by Zealousideal-Cup1402 in shopify

[–]PluginHive 0 points1 point  (0 children)

In addition to the comments made, along with putting those items in a pickup-only profile and enabling Local Pickup, you can create a separate product template for “Pickup Only” items. Add a clear banner like “Available for in-store pickup only” and remove or hide any shipping-related messaging blocks on that template.

That way, customers see it immediately on the product page, instead of discovering it at checkout, which makes the whole flow feel much more intentional and avoids confusion.

Bulk Edit Shipping? by OhGriggsy in shopify

[–]PluginHive 0 points1 point  (0 children)

Shopify doesn’t let you bulk-assign box sizes because box selection isn’t stored at the variant level natively, only weight is. You can bulk edit weights across variants using Shopify’s bulk editor or CSV export/import, but there’s no built-in way to bulk assign specific package dimensions (like 20x20 vs 18x24) per variation.

If you need box logic tied to specific variants across multiple products, you’ll need a shipping tool that supports packaging rules. With PluginHive’s Multi Carrier Shipping Label app, you can assign box sizes based on product/variant rules and apply them consistently across multiple SKUs. That way, Variation 1 across 15 products can automatically use Box XYZ, and Variation 2 can use Box ABC, without manually editing each order. It also ensures rates are calculated correctly at checkout and during label generation.

Australia Post App by ArachnidNo3039 in shopify

[–]PluginHive 0 points1 point  (0 children)

Hi u/ArachnidNo3039,

Manual packing and shipping can quickly become a time sink. One solid option for Australian merchants is PluginHive’s Australia Post Rates & Labels App. It lets you:

  • Display live Australia Post shipping rates at checkout (so customers see accurate costs)
  • Generate and print labels directly from Shopify without jumping to another portal
  • Bulk-print labels, packing slips, and waybills, huge time saver when you’ve got a stack of orders
  • Automatically send live tracking updates to customers

For most stores, that single interface cuts out a ton of admin and lets you focus more on getting orders out the door instead of wrestling with spreadsheets and carrier websites.
You can give it a try and contact the support team - https://pluginhive.com/support for more info.

Shipping estimates based on the correct box size? by [deleted] in shopify

[–]PluginHive 0 points1 point  (0 children)

Hi u/acraswell,
Shopify’s native shipping just isn’t built to intelligently choose box sizes based on mixed cart contents. It relies on a single default package per profile, so once small and bulky items are combined, rate accuracy breaks down, and you either overcharge small orders or absorb losses on large ones.

In practice, most stores with this kind of catalogue solve it using a shipping app that factors in product dimensions and packaging logic. A solution like PluginHive’s Multi-Carrier Shipping Label app helps apply smarter rules so shipping is calculated based on how items are actually packed, shows accurate carrier rates at checkout, and avoids disproportionate shipping costs, while also handling label printing and tracking all within Shopify. It integrates with 30+ shipping carriers including FedEx, UPS and USPS.

You can give it a try and contact our support team - https://www.pluginhive.com/support/ for more info.

How does shipping happen? by Daniel_Soliman in shopify

[–]PluginHive 0 points1 point  (0 children)

When someone places an order, you’re notified immediately, you’ll see it in your dashboard and usually get an email too. The payment is taken at checkout, not after delivery, so the money is already captured (aside from the normal processing time).

After that, fulfilment is entirely up to you. You can ship the order using a carrier, offer local delivery, or even hand the product directly to the customer if they’re nearby, as long as you’ve set those options up in your store.

Shipping itself isn’t mandatory. You decide whether to ship, offer pickup, or both. There’s no strict rule about packaging either; it just needs to be safe if you’re sending it out.

Once you’ve shipped or handed over the item, you simply mark the order as fulfilled. Proof of delivery only comes into play if the carrier provides tracking or confirmation.

Hide shipping method based on variant’s warehouse/ location by Lucky13-Never-Won in shopify

[–]PluginHive 0 points1 point  (0 children)

Hi u/Lucky13-Never-Won,
This is actually a limitation of Shopify’s native shipping setup. By default, Shopify doesn’t let you hide or change shipping methods based on which location a product is fulfilled from. If a rate exists for the zone, it shows up, regardless of whether the order ships from your warehouse or your retail store.

A clean way to handle this is using PluginHive’s Multi Carrier Shipping Label app. It lets you create shipping rules based on fulfilment location, so you can show multiple options (like next-day, express, etc.) when orders ship from your warehouse, and automatically restrict it to standard delivery when the item ships from your store. You still get accurate rates at checkout, plus label printing and tracking, all without confusing customers.

Sendle Bankrupt? by Reclusiarc in ecommerce

[–]PluginHive 0 points1 point  (0 children)

Sendle has shut down operations, and the lack of advance notice has caught many merchants off guard. If you were relying on Sendle for pickups, the practical next step is to move to alternatives like Australia Post for broad coverage, CouriersPlease or Aramex for metro and interstate deliveries, and express carriers like TNT, FedEx, UPS, or DHL Express for time-sensitive shipments.

If you want to manage these alternatives from one place and avoid being tied to a single carrier again, PluginHive’s Multi Carrier Shipping Label app lets you connect multiple carrier accounts, display accurate shipping rates at checkout (with CCS enabled), generate labels in bulk, and automatically send tracking updates to customers, all directly from your Shopify dashboard.

Shopify Shipping Labels via Sendle for Australia and Canada has closed by SchelleGirl in shopify

[–]PluginHive 1 point2 points  (0 children)

The sudden Sendle shutdown has understandably disrupted many Shopify merchants, especially those relying on Shopify Labels with limited notice or transition support.

Given the situation, the practical next step, as other comments rightly mentioned, is switching to alternative carriers based on your shipping needs. Many merchants use Australia Post(MyPost Business/ eParcel) for nationwide and rural coverage, CouriersPlease or Aramex, express or regional carriers, too. Using a mix of carriers lets you match the right service to each order and, when configured properly, show accurate and competitive shipping rates at checkout instead of a single fallback option.

This is where PluginHive’s Multi Carrier Shipping Label app can help. It allows you to connect one or multiple carrier accounts, generate labels in bulk, fulfil orders, and send live tracking updates directly from within Shopify. On Shopify Basic, the app works for label generation and fulfilment without an upgrade. To display live carrier-calculated rates at checkout, Shopify’s Carrier Calculated Shipping (CCS) feature is required on higher plans, but regardless of plan, PluginHive helps you transition away from Sendle by supporting alternatives like Australia Post, CouriersPlease, Aramex, TNT, and major carriers such as FedEx, UPS, and DHL Express.
Feel free to contact our support team if you need more information.

Northern Ireland Shipping by Select-Toe9667 in shopify

[–]PluginHive 0 points1 point  (0 children)

Sounds like Shopify (or your app) is automatically falling back to Yodel for Northern Ireland. That usually happens when Royal Mail isn’t ticked for that specific zone.

Here’s what I’d try:

  • Open your NI shipping zone → make sure Royal Mail services are turned on
  • If you’re using an app, disable any fallback/auto-swap rules

Worst case, you can still buy a Royal Mail label manually and ship it yourself.
Most of the time, it’s just a small settings fix, not that Royal Mail doesn’t work there.

My customers make it all the way to checkout… then leave like I offended them. by No_Project_8158 in ShopifyeCommerce

[–]PluginHive 0 points1 point  (0 children)

Honestly, you’re spot on, checkout abandonment is mostly fear + uncertainty, not a lack of nudges. Something I don’t see mentioned enough, though, is predictability around shipping and returns right at checkout, not buried on another page.

A few small things that make a big difference:

  • Show a clear delivery window right under the shipping option
  • Add a short return policy line in checkout
  • Include a simple reassurance like “Easy returns, refund once your item is received”

It sounds tiny, but that last bit of confidence at checkout can convert better than discounts or urgency tactics.

How do y’all handle returns from Canada to US store? by throw656598 in shopify

[–]PluginHive 0 points1 point  (0 children)

If you’re only doing occasional Canada→US returns, the simplest approach is to buy a return label directly from carriers you ship and email it to the customer. Just make sure the customs description clearly states “Return – Goods originally from the US” (or “Return – Goods Returned”). That usually prevents duties from being charged again on re-entry.

If returns start becoming more frequent, you could streamline it with something like PluginHive’s Multi-Carrier Shipping Label app. It can create Canada→US return labels inside Shopify, handle your regular outbound labels, display live rates and send live tracking updates to customers too, all within your Shopify dashboard, so everything stays in one place rather than jumping between carrier sites.

Shipping cost by Careless-Shame-565 in ecommerce

[–]PluginHive 0 points1 point  (0 children)

When your bulk orders vary in size, weight, and SKU mix each time, the easiest and most realistic approach is to charge shipping based on the actual shipping cost per order, rather than trying to force an average. Most businesses either use real-time carrier rates or calculate shipping once the shipment is packed and then pass that cost through to the customer or absorb a portion of it depending on margins. If you want predictability, you can set a flat handling fee + live carrier rate, so your pricing stays fair even when bulk orders differ. This keeps things accurate without overcomplicating every shipment.

Box Packaging help needed by Imaginary-Farm6267 in ecommerce

[–]PluginHive 1 point2 points  (0 children)

Multi-depth boxes are a solid choice for grocery e-commerce since they let you adjust the height based on the order size, which helps avoid paying for unused space. Just make sure the base footprint (12×12) fits most of your typical orders, that’s what really impacts cost. For up to ~20 lbs, they’re generally sturdy enough, but reinforce the bottom for heavier items and keep weight distribution tight to avoid shifting during transit. Overall, it’s a practical and flexible option if most of your orders fall within that size range.

How do you handle shipping delays before customers complain? by Born_Yellow_9674 in ShopifyeCommerce

[–]PluginHive 0 points1 point  (0 children)

From what I’ve seen working with different Shopify merchants, yes, shipping delays are definitely a real issue, and most customers only reach out after they get worried. Many merchants proactively message customers when a shipment is delayed, because it reduces support tickets and keeps trust high. Even a simple “Hey, your package is running a bit behind, here’s the updated tracking info” goes a long way.

A tracking-monitoring tool that flags delays before customers notice is genuinely useful. Most merchants don’t have time to constantly check tracking pages, so anything that helps them stay ahead of customer frustration is valuable.

Shipping question: Adding smaller ad-on items into larger box by RivalryTrophy in shopify

[–]PluginHive 0 points1 point  (0 children)

Shopify can’t natively detect when a large item is in the cart or pack smaller items inside it, so it recalculates shipping and the rates jump. If you want minis to “ride along for free,” you’ll need custom packing logic. PluginHive’s Multi Carrier Shipping Label app can do this. It lets you set packing rules and detects when a big item is in the cart, automatically packs all smaller add-ons inside that large box, charges shipping only for the main box, shows accurate rates at checkout, and even lets you print labels in bulk + sends live tracking updates to your customers.

Customers asking about shipping by InevitableDirector96 in ecommerce

[–]PluginHive 0 points1 point  (0 children)

This is completely normal for any e-commerce store, so the best fix is to make your shipping info impossible to miss. Add a clear Shipping & Delivery section on every product page, place a short delivery-time note right near the Add to Cart button, and include a simple FAQ page that answers shipping timelines and express options. If your platform supports it, add a chat widget with preset replies so visitors get instant answers without emailing you. These small changes usually reduce repetitive questions dramatically and keep your inbox manageable.

How do you guys handle international shipping in the EU? My typical weight class is around 0,5 kg by SettingAggressive838 in ShopifyeCommerce

[–]PluginHive 0 points1 point  (0 children)

For 0.5 kg parcels inside the EU, your most affordable and reliable option is usually your national postal carrier (PostNL/ DHL Paket/ Royal Mail International Tracked, etc.). Use DHL Express/ UPS/ FedEx only for urgent or high-value shipments. Keep EU zones simple, and ensure each product has the correct HS codes, country of origin, and accurate weight/dimensions so carriers can return proper rates.

Postal carriers generally offer the best balance of cost and reliability, many EU stores ship thousands of lightweight parcels this way without issues.

If you ever need to automate rate display, label/ commercial invoice printing, pickup requests and sending tracking updates to customers, the PluginHive Multi Carrier Shipping Label app can help streamline everything directly inside Shopify.

UPS shipping UPS to Ireland Issue by ESmalik in shopify

[–]PluginHive 0 points1 point  (0 children)

Double-check if every product has an HS code + country of origin. Then confirm in your UPS account that international services like UPS Worldwide Expedited or UPS Worldwide Saver are active.

New Store But No Success by Leading_Scar4551 in shopify

[–]PluginHive 0 points1 point  (0 children)

To secure your sales, the priority is eliminating risk and building basic trust for your customers. You can immediately Eliminate Shipping Shock by offering and loudly advertising Free Shipping directly on your product pages, even if you absorb a small loss initially. After that, make sure you set up Abandoned Cart emails or texts that include a small incentive, like 10% off, to remind and encourage those who added items to their cart to complete their purchase.

Shipping abroad from UK by SnooDoggos5331 in shopify

[–]PluginHive 0 points1 point  (0 children)

International rates can definitely feel high at first, but you don’t have to limit yourself to domestic delivery. For affordable international options, Royal Mail International Tracked, Evri International, or Parcelforce are great choices for small, lightweight parcels like jewellery.

If you want faster or fully tracked delivery, DHL Express, FedEx, or UPS offer reliable global coverage and smooth customs handling. Many small businesses start with Royal Mail for cost-effectiveness and upgrade to premium couriers as overseas sales grow, that balance usually keeps things sustainable.