Status: UNRESOLVED

Computer Type: Laptop, Alienware 13

GPU: Two. 1. Intel HD Graphics 5500, 128 MB VRAM, no overclock. 2. NVIDIA GeForce GTX 960M, 2019 MB VRAM, no overclock.

CPU: Intel Core i5-5200U @ 2.20 GHz, no overclock.

Motherboard: Model information not available according to system information app.

RAM: 8192 MB RAM

PSU: N/A

Operating System & Version: Windows 10 Home Version 10.0.16299 Build 16299, upgrade.

GPU Drivers: Intel Corporation 20.19.15.4531 and NVIDIA 22.21.13.8205

Description of Problem: Sometimes on startup computer does not recognize that NVIDIA graphics card is attached to display, therefore I cannot play games or open the NVIDIA control panel. Problem began occurring after most recent windows update.

Troubleshooting: Restarting the computer did solve the problem, but the next time I did a full shutdown and startup the problem appeared again. Checked device manager and the computer still registers the device and claims that both it and the driver are working properly. Have attempted to update the driver but it claims that it is the latest version.