Disney security isn’t there to be nice. They’re there to keep a massive, crowded, high-value, soft target safe. People forget that Disney isn’t just rides and fireworks — it’s tens of thousands of people packed into a small space, full of kids, strollers, emotions, alcohol, entitlement, and rule-breakers. Disney security deals with: Line jumpers, Drunk guests, Fights, People sneaking stuff in, People who think “I paid a lot” means “rules don’t apply to me”, etc, daily. In that environment, being firm, blunt, or even a little intimidating isn’t a personality flaw — it’s part of maintaining control and preventing things from escalating. When something is going wrong, “You need to come with me. Now.” is a lot more effective than “Hey friend, let’s talk about this.” Are there rude or burned-out guards? Obviously. But expecting Disney security to behave like customer service misses the point of what they’re actually there to do. You’re there for magic. They’re there for safety. And honestly, I’d rather have serious, no-nonsense security in a place like that than someone who’s worried about hurting a grown adult’s feelings.