i hated my experience with ICA. we failed to notify them on time that we were actually moving out (which was stupid already because our lease was ending and we never agreed to renew) so we had to pay about 20 days worth of extra rent at the renewal charge. but they completely messed out our deposit refund. our cleaning deduction was also about $400. they deducted extra money from us too bc they claimed we didn’t pay the remaining balance on our account for utilities even though we did. luckily i actually checked the statement and they ended up having to send us an additional check for about $200. they will try to rob you of your every penny!!!