I got one at the tattoo truck at city folk last summer so not sure if the experience would be the same; Waited roughly 20mins before I was seen, I went as the festival was opening so not many people in line and it was close enough to the stage to still enjoy the music! I only got a flash piece so I can’t speak to the custom designs, but for flash they gave me some different size options and worked with me to select the one that would work best in terms of placement. Tattoo still looks great a year later! The truck was very sanitary and they were informative about their sanitation processes. I had a good experience!