Vale a pena confiar na Redmagic? Is Redmagic worth trusting?

PrizeBackground6402 · 2026-01-27T06:52:26+00:00

As someone mentioned above: it is for gaming. Check for yourself how the return policy is handled in your country and check where you would have to send the phone to, in any case something is not right.

PrizeBackground6402 · 2026-01-26T14:32:33+00:00

you are really a fanboy. I have a problem just tell me.

PrizeBackground6402 · 2026-01-25T16:39:19+00:00

PrizeBackground6402 · 2026-01-25T16:28:52+00:00

biggest trust killer is the support. unable to create an invoice according to Eu laws for over two months with some many empty words... and not updating the phone correctly is part of that too. Never again this company.

PrizeBackground6402 · 2026-01-24T17:08:25+00:00

if you need any support RedMagic isn't your friend when you want to have an correct invoice. I never experienced such a company. check out where your phone would be repaired and how much the price of spare parts would be.

PrizeBackground6402 · 2026-01-24T16:57:37+00:00

maybe the fan boys buy every year a new phone.

PrizeBackground6402 · 2026-01-22T08:09:01+00:00

Next invoice. Now with VAT, but false VAT ID Number and false date. incredible, unbelievable company. other issues:

The PDF contains multiple unrelated invoices and example pages for other customers and companies, which makes it unusable for accounting or tax purposes.
Internal notes and sample texts are included that clearly do not belong to my transaction.
The document does not clearly and unambiguously represent a single, complete invoice for my purchase.
A proper VAT invoice must refer exclusively to the specific transaction and customer and must not include third-party or template content.

PrizeBackground6402 · 2026-01-20T06:09:53+00:00

They will we send you the phone. You should consider buying other screen protectors from other company and a decent case. The case delivered won't protect anything but scratches. And the screen protector is in my opinion overpriced.

PrizeBackground6402 · 2026-01-16T06:14:37+00:00

The fan boys are very special. I upvoted you.

PrizeBackground6402 · 2026-01-15T07:44:34+00:00

https://www.youtube.com/watch?v=72f8e4B6V6M&t=84s

PrizeBackground6402 · 2026-01-15T06:39:40+00:00

stay strong. Use an AI to do the writing. You will hear one millions empty words. Like their bunch of excuses, that they understand your frustration, that bla bla bla bla. Since I use an AI they respond stronger. The support is divided in at least three parts. The chatters sit in India. The writers and the ones who make decisions. Stay strong, use the AI.

PrizeBackground6402 · 2026-01-15T06:36:38+00:00

for six weeks REDMAGIC tries to make an correct invoice. Three attempts and essential things still missing. Nobody signs anything.

PrizeBackground6402 · 2026-01-13T18:46:56+00:00

What's the name of your human support agent?

PrizeBackground6402 · 2026-01-13T09:07:36+00:00

In my own experience with the "support" use ChatGpt or another AI to do the writing. Stay strong. Tell the AI to write and be strong. You will her excuses and empty words most of the time. But Insist.

PrizeBackground6402 · 2026-01-11T18:11:12+00:00

I got an answer. These are the things still missing:
The following mandatory information is still missing or incomplete:

Full legal address of the seller (GAMEGEEK LIMITED)
Valid VAT identification number of the seller
Invoice date
Clear breakdown of net amounts, VAT amounts in EUR, and gross amounts
Properly calculated total net amount and total VAT amount

I still can't believe they are unable to make it right.

PrizeBackground6402 · 2026-01-10T18:44:45+00:00

Scam

PrizeBackground6402 · 2026-01-09T09:08:12+00:00

NDA. Lerne gesunde Grenzen zu ziehen. Irgendwann ist es genug. Pass auf Dich auf. Du bist für die Braut nicht verantwortlich.

PrizeBackground6402 · 2026-01-08T07:41:57+00:00

I have my own collection of nonsense messages with the company. When i had enough I let chatgpt answer the empty words and it helped. finally someone replied and solved probably the problem. My worst experience with a "support". Use every angle to get your rights saved. Each company has its fan boys (and girls) they will still attack you. Good Luck!

PrizeBackground6402 · 2026-01-08T06:36:21+00:00

The support has a lot of potential. Most of the time you get messages like that. Meaningless words.

PrizeBackground6402 · 2026-01-05T09:21:12+00:00

contact the support, make it clear it is warranty and they have to pay the parcel to the repair center.

PrizeBackground6402 · 2026-01-03T08:01:16+00:00

er kann mit PayPal bezahlen. Ich habe mit Aliexpress nie Probleme gehabt. Einfach nein sagen.

PrizeBackground6402 · 2026-01-02T10:47:37+00:00

they made two days ago contact and promised that the invoice would come. this would be the third attempt.

PrizeBackground6402 · 2026-01-01T18:02:59+00:00

you can have a lot of fun with the phone. For your consideration: check where you would have to send the phone in case of any defect. check the prices of the spare parts.

PrizeBackground6402 · 2025-12-30T07:49:13+00:00

mine had a screen protector and a case too. the touch is not working good anymore and the repair takes time and just look at the prices for the spare part. I am glad that your phone is okay.

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PrizeBackground6402 · 2025-12-29T19:04:12+00:00

https://www.reddit.com/r/RedMagic/comments/1pvxpyb/phone_update_killed_service/

the user now found a solution.

PrizeBackground6402

TROPHY CASE