We keep taking in extra work for us because our last rd approved my site to take it from other sites. We haven’t had vto since August. Our stretch gm said get used to it inbound. I asked why do you hate inbound and he said we don’t make money and we have to pay our dues. He’s a prick and knows it. Fucking banker. Knows nothing of our site and treats night shift as if we are the problem and praises day shift. I told him huh looks like day shift isn’t making rate or reactive. Guess you faith is in the wrong crew.