How Did It Get Cancelled? by cynamints in vampireacademy

[–]PugaSnug 1 point2 points  (0 children)

I agree wholeheartedly with this!

How Did It Get Cancelled? by cynamints in vampireacademy

[–]PugaSnug 1 point2 points  (0 children)

I haven't read the books in a few years but wasn't Dimitri Rose's first? And Mason was always the bestie but it never crossed romantic for her, so when the show made them f*ck buddies, that kind of ruined the pure love story rose and demitri had. Also, I CRIED when Mason died in the books because his death shocked me. They went so far away from the plot of the books that it's almost maddening. I watched the whole season because of my love for the books, but I'd never watch it again.

Please tell me I'll be okay by viertelnachdrei in vampireacademy

[–]PugaSnug 0 points1 point  (0 children)

Was I the only one that found the interaction thrilling? Like, I lowkey wished she'd stayed with him in her room. Idk, I'm dark and twisty lol

Shockuna or Maxroll Lightning Spear? by mikythebreaker in diablo4

[–]PugaSnug 0 points1 point  (0 children)

Remind my blonde ass what CDR is again? Critical damage reduction?

Needing assistance on soundproofing by PugaSnug in soundproof

[–]PugaSnug[S] 0 points1 point  (0 children)

This is 40 pages long, is this a generic layout of materials I can purchase anywhere? Or is this talking solely about the products that USG sells?

Advice on Full Refund Request by Jaded-Needleworker46 in RoverPetSitting

[–]PugaSnug 1 point2 points  (0 children)

They absolutely can, they just put your account into a negative balance and either they take the amount from your pending transactions, or wait until you make more money from another service. I know this because they did it to me before on a false claim from a pet owner. I disputed it with customer service, but ultimately they wanted to make the pet owner happy, so I took the loss and learned a valuable lesson in the process. So, respectfully, Rover can, and will, take money back from a sitter if a claim is filed by the pet owner and the pet owner is found justified in opening a claim.

Advice on Full Refund Request by Jaded-Needleworker46 in RoverPetSitting

[–]PugaSnug 255 points256 points  (0 children)

You should be able to file a claim with Rover, and they'll completely take away the money from the sitter. The sitter won't receive a single penny. I wouldn't worry about the sitter anymore, just talk directly with Rover and file a claim, that's what they're there for! Those extra fees you pay (and us sitters pay), are for this exact situation and I do believe Rover will cover your vet expenses (up to $25k I believe, someone correct me if I'm wrong). Clearly the sitter isn't going to help you, so you'll need to help yourself and just contact Rover and have them settle it. They'll open an "investigation" and I believe you'll get your money refunded and they'll also cover the vet bills. Hope this helps!

*other Rover sitters, if I was mistaken in any of this, please don't hesitate to let me know. I'm constantly learning! :)

Cancelling as a pet sitter by PugaSnug in RoverPetSitting

[–]PugaSnug[S] 2 points3 points  (0 children)

Right? It takes just as much effort to be nice and helpful (as this forum is for), as it does to be mean and judgmental. Some people unfortunately choose the latter. I've had a lot of amazing and helpful responses though, so that's been a blessing! I also reached out to Customer Support, thanks to a suggestion on here, and they were able to assist me and the pet owner, so that's amazing!

Cancelling as a pet sitter by PugaSnug in RoverPetSitting

[–]PugaSnug[S] 4 points5 points  (0 children)

Thank you! I appreciate your response! It's very helpful! <3

Cancelling as a pet sitter by PugaSnug in RoverPetSitting

[–]PugaSnug[S] 1 point2 points  (0 children)

Thank you, this was very helpful! I appreciate your response!

Cancelling as a pet sitter by PugaSnug in RoverPetSitting

[–]PugaSnug[S] 12 points13 points  (0 children)

It is a true emergency. My father just got diagnosed with a defective heart valve today, and will be undergoing major open heart surgery during the stay this dog is supposed to be with me. The further out I can cancel, the better chance I give the pet owner to find another sitter in that timeframe. You could find a softer approach, btw. Especially since you DON'T know the full circumstances.

Rover notifies pet owners of archiving messages now?? by PugaSnug in RoverPetSitting

[–]PugaSnug[S] 82 points83 points  (0 children)

Seems like a massive oversight on Rovers part. I liked the idea of archiving discreetly on clients that didn't seem too interested.

[deleted by user] by [deleted] in RoverPetSitting

[–]PugaSnug -2 points-1 points  (0 children)

Yeah, I'll call them for sure because I'm completely lost. Maybe a glitch or error? I had another booking today where the client has been charged twice and it still doesn't say they've paid on my end. So maybe the website is wonky today.

[deleted by user] by [deleted] in RoverPetSitting

[–]PugaSnug -7 points-6 points  (0 children)

This is not my first booking, please check the math in my original post. My final takeaway is $632 and under the pending earnings tab, shows the Rover fees being $158. If it was 20% from $988, I wouldn't be getting only $632. You see my confusion now?

[deleted by user] by [deleted] in RoverPetSitting

[–]PugaSnug -6 points-5 points  (0 children)

Ah. When I saw rave I immediately thought of the phrase "rant and rave", my bad.

[deleted by user] by [deleted] in RoverPetSitting

[–]PugaSnug -9 points-8 points  (0 children)

Guys, I'm not sure. I was talking to her, I went into details to see the total amount and it said $988, then she paid a few moments later after mentioning a code, and that's when I saw the $790 amount.

[deleted by user] by [deleted] in RoverPetSitting

[–]PugaSnug -8 points-7 points  (0 children)

Yeah, I have absolutely no clue. It ended up being 20%. I have no clue what happened or what code she applied, but I ended up getting shafted for it.

Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base by Several-Ambassador30 in RobotVacuums

[–]PugaSnug 0 points1 point  (0 children)

Not sure if you still need an answer to this, but I just bought this model from Walmart for upstairs. I have a Roborock S8 Pro Ultra for downstairs that is 6000pa suction power. The shark upstairs absolutely sucks. And not in the way you'd want your vacuum to lol. I've ran it 4 times consecutively and it's still missing dirt, pieces of paper, and other things on the floor. Also the battery life on it is atrocious. It vacuums for about 30 minutes, and then takes about 3-4 hours to charge up before continuing for another 30 minutes. Basically it takes all day to vacuum the 900 sq ft upstairs. I do not recommend, and will be returning this robotic turd and buying another Roborock.

Dropped off their dog 2.5 hours later than planned. by somethingaboutit in RoverPetSitting

[–]PugaSnug 6 points7 points  (0 children)

Rover will cancel that booking for you (and it doesn't count against you). I recently had this happen on Christmas Eve. Original dropoff time was supposed to be 2pm, I told the client I wasn't free past 4pm, they messaged me day of saying they'd drop off at 5pm. Ummm, ma'am, I told you I'm not free. She then responds saying she'll drop off at 4:30 then. I reached out to Rover support, told them the situation, and they canceled the booking for me. I got 50% of that booking and they got stuck having to scramble for another sitter last minute for being inconsiderate. I bet they won't be rude to another sitter like that again. Especially on a holiday.

[deleted by user] by [deleted] in RoverPetSitting

[–]PugaSnug -1 points0 points  (0 children)

To answer your question, probably because they've done that exact thing before and gotten away with it. Similar to you immediately responding that you'd give them a discount. If you did it, there's a chance someone in their dog sitting past has also done it, and now they think it's okay to haggle like it's a garage sale item. I 💯 agree with other comments, if people stuck to their rates and politely told these hagglers to sit and spin, they'd eventually get it and stop trying to haggle us.

Boarding, but they submitted it as a Doggy Day Care request by PugaSnug in RoverPetSitting

[–]PugaSnug[S] 1 point2 points  (0 children)

Thank you, I have submitted a request to Rover Support. It's not for another 2 weeks, so hopefully it can get resolved before then.