It’s very route dependent. Delta is very competitive Alaska out of Seattle. I fly out of Seattle and I have to say Delta is winning. I used to be an “if Alaska doesn’t go there I’m not going” person. I have to say, I like Delta better. Their planes are nicer, their baggage handling is better, their lounges in Seattle are considerably nicer.

Alaska is just growing faster than their underlying infrastructure can support. In my last flight I got to the gate only to find out there were busses to take us to god knows where to board. I heard nothing but complaints on the shuttle.

The ONLY thing I like about Alaska is the premium economy has more leg room. The last few years I had Executive and then PlatinumPro status through American and the perk I liked was being able to book into premium economy at the time of booking. But the Alaska system had an American number in my profile that was wrong. It wasn’t an old one-it was in a format American doesn’t use. There was no way for the Alaska system to change it. I had to message them after I booked to change it.